Customer Service Associate

**Responsibilities**: - Responsible for 3PL Customer Service - Minimum of 2 years working experience in a 3PL Company as a Customer Service - Added advantage:Experience / knowledge in import / export procedure and experience in a warehouse environment - Receive and act on instruction from customer on collection/delivery schedule - To request invoice/packing...

Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issues related to the company's products - Exceeding customer expectations in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. - Good English communication skills. - You are...

**What you'll be doing** - Accurately documenting customer interactions and maintaining detailed records - Resolving customer issues and concerns by offering tailored solutions and ensuring customer satisfaction - Identifying opportunities to improve customer service processes and making recommendations to management - Collaborating with cross-functional...

Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. - Resolve customer queries efficiently and escalates problems promptly. - Ensure necessary and appropriate follow up actions are taken. **Requirement**: SPM & SKM Cert - Language proficiency in Bahasa and...

Customer Service Position for Homestay and CaféWork closely with the Customer Service Manager and cleaning team to ensure smooth daily operations.Manage guest check-ins, check-outs, and handle calls or inquiries professionally.Resolve guest issues promptly to ensure satisfaction.Update cleaning schedules and guest records accurately.Support other...

RequirementsHigh school Diploma or equivalent certificate.Previous experience in customer service or call center environment is preferred.Fresh graduate is welcome to apply.Strong verbal and written communication skills in English and Mandarin.Ability to work in a fast-paced environment and handle high call volumes.Good problem-solving and...

Position Summary_ The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care Representative will develop...

*Job Description* - Responding promptly to customer inquiries and provide useful and accurate information to customers - Keeping records of customer interactions, comments and complaints. *Benefits* *EPF, SOCSO, EIS (Contribute according to gross salary) *Annual leave & MC *Full Training Provided *MNC Working Environment *Facilities : Cafeteria, Rest &...

Company DescriptionTP is a global digital business services company that partners with the world's leading brands to optimize their operations. Leveraging advanced digital technology, TP provides meaningful, sustainable solutions tailored to the needs of clients. With a strong global presence and a commitment to making a positive impact, TP supports...

**Location/Address** : Lot 28 (PTD 5737), Jalan SiLC ¼, Kawasan Perindustrian SiLC, Iskandar Puteri, 79200 Johor, Malaysia. **Position name** : Associate Executive (Customer Service) **Working Hours **:5 working days (Mon - Fri) 9am - 6pm **Contract Period** : 3 months **Salary **:RM2450 - RM2950 **Qualification** : Diploma **Age requirement** : Below 35...