IT Technical Associate

2 days ago

Petaling Jaya, Malaysia Sunway Shared Services Sdn Bhd Full time

Established in 2003, Digital Hub seeks to add value by transforming IT support functions to bring higher returns to Sunway Group’s businesses. As a centre of excellence, Digital Hub provides world-class support services to most IT projects within the Sunway Group, and delivers value through the standardization, consolidation and optimization of IT resources within the Group.

IT units within Sunway Group that have been consolidated into Digital Hub include Construction, Building Materials, Trading & Manufacturing, Risk Management, Credit Leasing and Corporate Functions such as Human Resources, Finance, and Procurement, amongst others.

Sunway Shared Services Sdn Bhd (603026-A)

**Responsibilities**:

- Monitor, identify, resolve and patch the network, security, messaging and cloud infrastructure.
- Design, planning, implementation, integration and enhancement of network, security, messaging and cloud infrastructure
- Responsible for daily operations and support of network, security, messaging and cloud infrastructure for Data Centre and remote sites.
- Provide 1st & 2nd level communication network troubleshooting, ensures that operations resume within specified SLA and timely escalation of incidents to immediate superior.
- Enhance and ensure necessary patches on the network, security, messaging and cloud infrastructure
- Ensure new systems implemented are-in-line company standards
- Ensure the product & maintenance are renewal and warranty before expired
- To liaise and work hand in hand with solution team, business unit and vendor for complex technical problems & provide the suitable platform.

**Job Requirements**:

- Diploma holders are welcome to apply
- At least 1 years of working experience in the related field
- Applicants must be willing to work in Bandar Sunway.
- Full-Time position available.
- Fresh Graduate are welcome to apply

**Benefits**:

- Leaves: Annual Leave, Medical Leave, Hospitalization Leave, Special Leave.
- Medical Benefits - Sunway Medical Insurance for Outpatient & Inpatient inclusive for dependents.
- Dental and Optical benefits for confirmed executive RM600 per annum.
- Group Term Life & Personal Accident Insurance Scheme.
- Executive Health Screening for confirmed executive.
- Salary increment based on individual performance.
- Bonus based on company & individual performance.
- Career Development: Training and certification sponsored by the company, Annual Talent Review, Career Planning.
- Rewards and recognition: Long Service Award.
- Additional Benefits: Staff Discount (i.e. ThemePark, Hospitality, Education, Property, Medical, Retail, Food & Beverages), Sports and Recreational, Family Day, Annual Dinner, Flexible Working Arrangement.
- Open communication. Young, energetic and fun working environment.

Pay: RM3,500.00 - RM5,000.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- What are your salary expectations?

Work Location: In person

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