L2 Apps Support

_**Job Scope**:_ - Partner with the rest of IT SSC team for knowledge transfer & to provide support to local BU. - Application performance monitoring using Dynatrace tool - Log & monitor status until closure of Request or Incident in the ServiceNow ticket system - Initial assessment of service requests and incidents including update of details of the...

**Join Us to Empower Local Businesses in the Digital Era!** We are a fast-growing IT company with MD status based in Kota Kinabalu, digitizing businesses with their own Customer Loyalty APP. We’re looking for 2 motivated APP Coordinator (Helpdesk & Support) to join our team and help shape the future of tech in Malaysia. **What You'll Do**: - Build...

1. Merchant Onboarding & Activation (40%)*   Guide New Merchants: Proactively guide new merchants through the entire onboarding lifecycle, from application submission to their first successful transaction.*   Account Setup & Verification: Assist merchants with account creation, business verification (KYC/KYB), and linking bank accounts for...

**Responsibilities** - Identifying software solutions. - Troubleshooting technical issues. - Diagnosing and identifying bugs. - Speaking to employees to quickly get to the root of their problem. - Providing timely and accurate employee feedback. - Talking employees through a series of actions to resolve a problem. - Following up with employees to ensure the...

Take charge of the company's social media presence on all channels - Optimize website and social media content for platforms like Facebook Twitter Instagram and Google My Business - Monitor and optimize budget and performance of all digital marketing campaigns - Support the implementation of strategies to increase brand awareness and generate leads -...

**Customer Support | Malaysia** Location: Bukit Damansara (remote) | Malaysia**Naluri is changing the way healthcare is delivered.** A digital health therapeutics company operating across SEA, we are focused on the intersection of mental health and physical chronic diseases. We combine behavioural science, psychology, data science and digital design to help...

Provide L1 and L2 of IT supports proficiency in desktops, laptops, printers, hardware and software installation, networking, configuration, repair and troubleshooting services across the Gadang Group of Companies. - Organise and maintain the server room infrastructure for optimal performance. - Identify IT risks, threats and vulnerabilities in the...

Job description:The position will manage and drive the myNEWS Loyalty Programme, overseeing campaign planning, set-up, marketing communication, and performance reporting in a dynamic retail environmentMain ResponsibilitiesCampaign Management : Plan, manage, and execute backend programming for monthly loyalty promotions and campaigns within the app,...

**The Role**: - Support recruitment operation activities which include searching for potential platform and system migration - Conduct market research to improve organizational effectiveness, while still adhering to the company’s culture and values - Continuous research on talent trends and propose realistic compensation and benefit - Be part of...

Job ResponsibilitiesDesign, develop, test, and deploy mobile applications (Android/iOS or cross-platform).sBuild and maintain the backend systems, APIs, and databases supporting the apps.Develop new systems or customize existing ones, leveraging frameworks or platforms to accelerate delivery.Work with internal teams to translate business requirements into...