Customer Service Specialist- Mandarin

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese english - **Job Title: Customer Success Specialist (Mandarin Proficient)** **Location**: Bayan Lepas, Penang **Salary Range**:...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Customer Management Customer Care Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

**Location: Bayan Lepas** **Working days: 24/7 Rotational shift, 4 working days per week** **Working hours: 6am - 6pm/6pm - 6am (2 hours break)** **Job Descriptions**: - Manage large amounts of incoming calls - Provide accurate information to customers by using the right method - Handle customer complaints/queries and solve within time limit - Follow up...

**Responsibilities and Accountabilities**: - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:Other **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: CRM (Customer relationship Management) Customer Relations Customer Service Cantonese customer success Customer Service Agent Mandarin or Cantonese Voice Support

Job DescriptionWe are looking for a talented Mandarin Language Customer Service Representative to join our team. As a representative of our company, you will be the first point of contact for customers and will be responsible for delivering exceptional customer experiences.ResponsibilitiesCandidate RequirementsCandidate must possess at least a SPM or Diploma...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the...

**Key Responsibilities**: - Serve as the primary point of contact for customers who speak Mandarin, Cantonese, or both, addressing inquiries and resolving issues promptly and effectively. - Build and maintain strong relationships with customers, understanding their needs and providing personalized support and solutions. - Provide product demonstrations and...

**About Toll Group** **The opportunity** - Develop and maintain effective and professional customer relationships. - Support account management and transaction processing. - Provide product and technical support as it relates to customer transactions, customer feedback and other requests. - Liaise with internal and external customer / stakeholders to ensure...