Intern - Customer Sales Operations Specialist

2 days ago


Batu Kawan, Malaysia Micron Full time

**Our vision is to transform how the world uses information to enrich life for**_all_**.**

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

JR66585 Intern - Customer Sales Operations Specialist

**Project Title**: Order Management Associate (Internship)

As an order management associate (Intern), you will have to work closely with experienced Sales Operations Specialists to provide superior customer service to Micron’s esteemed customers. This will require you to build a network of contacts (both external and internal) to provide exceptional experience for Micron’s customer. You are expected to identify, participate, and drive system and process improvements in Customer’s Operations Process.

**Key Responsibilities**:

- Ensure Sox compliance of Order Entry and Order Management Activities.
- End to end management of Customer Orders (from order entry to delivery), ensuring that a professional, collaborative and engaged relationship is developed and maintained.
- Collaborate closely with internal partners for operational efficiency.
- Identify areas of improvement and drive continuous improvement for Supply Commit Process to customer’s portals
- Co-develop / monitor and analyze service KPI of Hub Operators and internal stakeholders for Micron’s owned consignment inventories.

**Requirements (Skills Needed)**:

- Strong interest in Customer Relationship Management and Supply Chain Operations
- Exceptional Communication Skills (both oral and written)
- Self-motivated and strong analytical and problem-solving skills
- High Proficiency in Microsoft Office (especially Excel)
- Multilingual Proficiency and VBA knowledge preferred

**Supporting Team**:

- Order Management

**Stretch Goal**:

- Process and System Improvement
- Customer Service Level Management and Enhancement

**Requirements**:
Degree in Operation Management, Business Administration, International Business & Marketing

**About Micron Technology, Inc.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.



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