Customer Service Representative

2 weeks ago


Batu Kawan, Malaysia HM Resources Management Full time

Job Description:

- Work under the guidance of regional customer service team in driving order placement, order management activities for spares orders.
- Creating and maintaining of Sales Orders, Quotations, Delivery orders, Service Orders. Places orders, provides information on part availability, order status, and delivery information.
- Conducts audits of Global orders to ensure accuracy of processing.
- Prepare weekly, monthly, reports, including KPI’s (Key Performance Indicators) and Operational Metrics

Job Requirements:

- Proficiency in SAP SD and order management in capital equipment industry/product-based organizations
- Ability to demonstrate Honesty and Integrity in previous business challenges
- Good knowledge on MS Office tools like MS Excel, Powerpoint & word
- Strong written & verbal communication to interact with regional/global stakeholders
- Degree in the field of supply chain/business operations/equivalent with Min 2 years of experience as a Customer Service/Order Management specialist working with international Customers preferably in the APJ Region

**Job Type**: Contract
Contract length: 12 months

Pay: RM2,000.00 - RM6,382.91 per month

Application Question(s):

- Do you have hands-on experience with SAP SD (Sales and Distribution)?
- Do you have experience with order management in capital equipment

industry/product-based organizations?



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