E-commerce Customer Service

**Responsibilities**: - Job Scope: - Support online customer enquiries promptly (pre-sales and after sales). - Maintain high chat respond rate on the relevant sales platform. - Responsible to respond to any enquiries or handle customer complaints in a professional and timely manner. - Update customer records and customer service issues after each...

**Responsibilities**: - Manage and update product listings, images, descriptions, pricing, and inventory on Alpro’s official e-commerce platforms (website, marketplaces, apps) - Monitor and optimize daily operations for online orders, including order processing, shipping coordination, and customer communication - Analyze e-commerce performance and provide...

**Key Responsibilities**: **General Administrative Support** - Provide general administrative support including filing, data entry, and office organization. - Handle customer inquiries and provide timely support. **Packing & Shipping** - Pack customer orders with great attention to detail to ensure they are secure and properly labeled. - Prepare shipping...

'¢ Responsible for managing assigned marketplaces (Shopee) including create/amend/edit/update existing and new product listings, product visuals, product descriptions, promotion price setting, shop decoration etc '¢ Maintain all marketplace stores and utilize the available marketing tools matters (Seller picks, campaigns, chat broadcast, daily feed, daily...

Responsible for managing assigned marketplaces (Shopee) including create/amend/edit/update existing and new product listings, product visuals, product descriptions, promotion price setting, shop decoration etc - Maintain all marketplace stores and utilize the available marketing tools matters (Seller picks, campaigns, chat broadcast, daily feed, daily...

Job Description:Manage and oversee the day-to-day operations of the e-commerce warehouse, including receiving, storage, picking, packing and shipping of ordersImplement and maintain effective inventory control systems to ensure accurate stock levels and timely replenishmentOptimise warehouse layout and workflows to improve productivity and efficiencyOversee...

Responsibilities: - Support day-to-day operations of E-Commerce Marketplaces (Lazada, Shopee Webstore, Tik Tok & etc) - Ensure timely update and upload new products and product listings. - Assist in creating and maintaining product listings, including product descriptions, status, price, and images as required. - Execute basic graphics and video edits as...

**Responsibilities** - Manage and update the eCommerce website, ensuring all product listings, images, and descriptions are accurate and up-to-date. - Coordinate with the marketing team to create and execute promotional campaigns - Analyze sales data and market trends to make data-driven decisions. - Handle customer inquiries and provide excellent customer...

**Jobscope**: - Oversee brands daily operations for various online marketplaces (Shopee, Lazada, Tiktok, etc) to ensure functionality, user experience, and overall performance. - Manage and optimise store visuals, product listing, update of pricing, propose promo mechanism for all online platforms. - Study, plan, strategize and execute in launching...

You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland...