E-commerce Customer Service

Support online customer enquiries promptly (pre-sales and after sales) - Maintain high chat respond rate on the relevant sales platform - Responsible to respond to any enquiries or handle customer complaints in a professional and timely manner - Update customer records and customer service issues after each interaction with customer - Gather an in-depth...

**Responsibilities**: - Manage and update product listings, images, descriptions, pricing, and inventory on Alpro’s official e-commerce platforms (website, marketplaces, apps) - Monitor and optimize daily operations for online orders, including order processing, shipping coordination, and customer communication - Analyze e-commerce performance and provide...

Responsible for managing assigned marketplaces (Shopee) including create/amend/edit/update existing and new product listings, product visuals, product descriptions, promotion price setting, shop decoration etc - Maintain all marketplace stores and utilize the available marketing tools matters (Seller picks, campaigns, chat broadcast, daily feed, daily...

'¢ Responsible for managing assigned marketplaces (Shopee) including create/amend/edit/update existing and new product listings, product visuals, product descriptions, promotion price setting, shop decoration etc '¢ Maintain all marketplace stores and utilize the available marketing tools matters (Seller picks, campaigns, chat broadcast, daily feed, daily...

**Responsibilities** - Manage and update the eCommerce website, ensuring all product listings, images, and descriptions are accurate and up-to-date. - Coordinate with the marketing team to create and execute promotional campaigns - Analyze sales data and market trends to make data-driven decisions. - Handle customer inquiries and provide excellent customer...

**Jobscope**: - Oversee brands daily operations for various online marketplaces (Shopee, Lazada, Tiktok, etc) to ensure functionality, user experience, and overall performance. - Manage and optimise store visuals, product listing, update of pricing, propose promo mechanism for all online platforms. - Study, plan, strategize and execute in launching...

You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland...

**Requirements**: - Age : 20~28, preferably female - Diploma or above - Able to converse and written in Mandarin, Malay and English - Responsible, punctual, independent and good communication skill - With/Without experience - Own transport Job Descriptions: - Handles incoming calls and outgoing calls from customers - Reply messages from customers - After...

You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland...

Warehouse Manager (E-Commerce)About the roleThis full-time E-Commerce Warehouse Manager role at DELI MALAYSIA E-COMMERCE SDN BHD' offers an exciting opportunity to lead the operations of a busy e-commerce warehouse in Seremban, Negeri Sembilan. As the E-Commerce Warehouse Manager, you will be responsible for overseeing all aspects of the warehouse, ensuring...