Custom Brokerage Team Lead

About Us:We are seeking an experienced and dynamic Customer Service Lead to oversee a growing team and ensure the delivery of outstanding service to our customers. The ideal candidate will have a strong background in BPO management, customer service, and team leadership, with a proven track record of optimizing operational performance, maintaining service...

DescriptionJob Responsibilities: Lead and manage daily operations across Order Processing, Contract Setup, and Billing processes, ensuring transactions are processed accurately and on time.Provide pre- and post-sales support to Sales teams, including guidance on contract requirements, billing queries, and order processing.Address and resolve escalated...

**About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...

Position- Customer Service Team Leader (Mandarin Speaker)Support Location: Menara UOA Business Park, Subang Jaya (linked to LRT/KTM SubangJaya)Language- English and MandarinWorking Hours:1:30 PM – 10:30 PM Work Days: Sunday to Thursday (Off days: Friday &Saturday)Employment Type:Full-TimeKey Responsibilities:• Lead and motivate a team of Customer Service...

**About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...

**About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...

**About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...

**About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

Responsibilities:Coordinate freight forwarding activities for import/export shipments.Manage customs clearance documentation and ensure compliance with regulations.Liaise with shipping lines, transporters, and customs authorities for smooth cargo movement.Prepare and submit permits, declarations, and other regulatory documents.Monitor shipment status and...