Mandarin Speaking Customer Service Representative

We are seeking an exceptional team of Mandarin-speaking Customer Service Representatives to join our vibrant and rapidly growing organization. This is a rare opportunity to leverage your language skills and make a tangible difference in the lives of our valued distributors. **Responsibilities**: - Resolve inquiries promptly and efficiently, ensuring...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**Main duties/Responsibilities**: - Responds to inquiries from policy holders, providers and/or others for information and assistance. - Performs research to respond to inquiries and interprets policy provisions to determine most effective response. - Mails or routes claims forms and supporting documentation to various units for final processing. -...

Job description - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and...

**Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information. - Meet personal/team qualitative and quantitative targets. - Handle...

Job Description: The Customer Service Professional's (CSP) role is to resolve customer complaints via phone. The CSP is required to greet customers warmly and ascertain problems or reasons for calling. The CSP is also required to assist customers with their inquiries. DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide...

Our client is a fast-growing multi-region company shaking the dentistry and orthodontics industry! They offer a super convenient and affordable alternative to tradisional braces by incorporating advanced German technology in their scientific studies and aligner designs. **Key Responsibilities**: - Initiate outbound calls, reaching out to prospects from the...

**仕事内容**: Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. -...

**Customer Success Specialist - Fresh Grads Encouraged to Apply** You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received...

Job description **Immediate joiner preferred** **Fresh graduate are welcome** **_Working Hours: 24/7 Rotational Shift, 5 days work and 2 days off._** ***: **DUTIES AND RESPONSIBILITIES**: - Provide primarily customer service-based phone support to the client’s customers. - Activate and engage with client/customer whilst providing accurate information...