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Restaurant Manager

2 weeks ago

Setia Alam, Malaysia Shabu Shi Sdn Bhd Full time

As a Restautant Manager, you will assume full responsibility for overseeing the restaurant. Your role involves leading, managing, organizing, coordinating, and promoting various activities with a primary focus on delivering an exceptional customer experience. The position requires strong leadership, customer service skill, problem-solving capabilities, effective communication and organizational skills.

Oversee Daily Operations
- Ensure smooth and efficient restaurant operations.
- Supervise staff performance and workflow.

Customer Service Management
- Train and guide staff to provide excellent service.
- Handle customer feedback and resolve complaints.

Inventory and Stock Ordering
- Manage stock levels and reduce waste.
- Place orders for supplies and ingredients to ensure sufficient stock.

Cost Control and Budgeting
- Monitor expenses and control operational costs.
- Optimize resources to maximize profitability.

Hygiene and Safety Compliance
- Maintain cleanliness and follow food safety regulations.
- Ensure compliance with health and safety standards.

Facility and Equipment Maintenance
- Ensure restaurant equipment is well-maintained.
- Monitor and schedule necessary repairs

Financial and Sales Management
- Prepare basic financial reports.
- Analyze sales performance and suggest improvements

Qualifications:

- Bachelor's degree/diploma in Hospitality Management, Food Service Management or bachelor's decree/diploma in other faculties with prior work experience in the similar sector.
- At least 3 years working experience in the hospitality industry.
- Strong leadership and team management skills.
- Knowledge of food safety and hygiene standards.
- Excellent communication and customer service skills.
- Proficiency in Excel and experience with managing POS systems.
- Ability to handle multiple tasks and work well under pressure.
- Analytical mindset to analyze data and make informed decisions.
- Attention to detail and commitment to service excellence.
- Accountability and responsibility for the smooth and efficient operation of the restaurant and customer satisfaction.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM3,999.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Application Question(s):

- If you are still working now, please stated notice period with current company.

**Experience**:

- Restaurant management: 2 years (preferred)

Work Location: In person