Ecommerce Quality Analyst

2 weeks ago


Petaling Jaya, Malaysia Abhidi Solution Full time

Skills and experience:

- Prior experience with usage of Lazada/Shopee seller center with Quality Specialist role in eCommerce or marketplace platform is a plus.
- Detail-oriented, people-oriented, self-motivated, and able to thrive in ambiguity in amatrix environment.
- Ability to work independently and within a team environment with a demonstrated trackrecord.
- Strong computer skills including Microsoft PowerPoint and Excel.
- Ability to work under pressure.

Business Knowledge & Client Interaction:

- Understanding of the Ecommerce domain (Lazada, Shopee, D2C, etc.)
- Interacts with the stakeholders in a professional way
- Can deal with last-minute changes and issues and pressure situations.
- Liaise and work collaboratively with colleagues to ensure service results and developments
- are understood.
- Ability to work with virtual teams.

Primary Responsibilities Include and not limited to:

- Monitoring and inspecting all promotion setup (price changes, voucher creation, etc) on Marketplace Platform
- QA approver in SynOps for all eshop tasks
- Monitor and inspect all promo setups and submissions according to client requirements.
- Monitor client platform's store content (title, descriptions, attributes, etc.) as per client specifications.
- Proposing measures to correct or improve the process and setup to ensures 100% accuracy as per brief
- To check for accuracy of eShop setting are according to client’s brand standards and guidelines. Constantly audit report data to ensure internal stakeholder follows correct processes.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM4,000.00 - RM6,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Work Location: In person


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