IT Application Support

Position : Application Support Agent Salary : RM 3,000 - RM 4,500 Location : Damansara Uptown Working Days / Time : 6.00pm to 6.00am (Night Shift) **Job summary** **Responsibility** - Create, track, and update support tickets within the system to document issues, solutions, and user interactions. - Perform basic troubleshooting and resolve common...

_**Job Description**_ 2. Performing remote troubleshooting through diagnostic techniques (training will be provided) 3. Determining the best solution based on the issue and information collected from customers. 5. Logs and tracks incidents/requests using an in-house customer management system and continuous updating to a knowledge-based system. 6....

JOB DESCRIPTIONParticipate in application support services for EPF Corporate Web, i-Akaun (Mobile & Web), Self Service Terminal (SST) and various EPF products platforms e.g. i-Lindung, i-Invest and e-Payroll.Perform second level of support which involve in troubleshooting and maintenance to ensure system availability and healthiness.Assist to regulate...

JOB DESCRIPTIONParticipate in application support services for EPF Corporate Web, i-Akaun (Mobile & Web), Self Service Terminal (SST) and various EPF products platforms e.g. i-Lindung, i-Invest and e-Payroll.Involve in the development, implementation and maintenance on applications/solutions supported.Ensure the application development is implemented in...

RequirementsDiploma or Bachelor's degree or higher in Information Management & Information Systems, Computer Science, or a related discipline.working experience in Cobol and SQL.Experience in database management is highly preferred.Strong communication and stakeholder management skills, with proven ability to coordinate and align multiple...

**Position** : Application Support Shift Agent **Salary** : RM 3,000 - RM 4,500 **Location** : Imazium, Uptown Damansara **Working Hours** : 6.00pm - 6.00am (Night Shift, On-site) **Working Schedule** : 4 days of work followed by 4 days off (Including weekends and public holidays) **Remark**: Training will be provided and take place during **normal...

**Position** : Application Support Shift Agent **Salary** : RM 3,000 - RM 4,500 **Location** : Imazium, Uptown Damansara **Working Hours** : 6.00pm - 6.00am (Night Shift, On-site) **Working Schedule** : 4 days of work followed by 4 days off (Including weekends and public holidays) **Remark**: Training will be provided and take place during **normal...

**Requirements** - Applicants with SPM qualification or fresh graduates are welcome to apply. - Proficient in **Mandarin**, and **English** (read, speak, type) - **Traditional Mandarin** (Read, Type) is a must - Have no issue to work on **24 hours’ rotational shift with 5 working days** (9 hours per shift including 1-hour break time) - Have no issue to...

**JOB RESPONSIBILITIES**: - **Part 1 -Primary roles of the job which are measurable and may be used as part of KPIs**_ - _Perform daily off site & Onsite backup and ensure backup media keep in designed location._ - _Support daily operation in HQ and POS administration, configuration and installations which include POS, PC, Laptop, Tablet, Network and WIFI...

Job Description: **Roles and Responsibilities**: - Drive strategic operational programs/initiatives across departments at the direction of the Management Leader such as ISO9001, ISO45001. - Be responsible for program quality, adoption, compliance throughout the process. - Report overall program status to management on regular and ad-hoc basis. - Evaluate...