Hotel Front Desk

1 week ago


Kuala Lumpur, Malaysia GFG HOME REALTY SDN BHD Full time

We are looking for a Receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. Receptionist responsibilities include registering guests, managing reservations, and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

**Responsibilities**:

- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments

Requirements and skills
- Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
- Understanding of how travel planning websites operate, like Booking, Agoda and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills

**Salary**: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Day shift

Supplemental Pay:

- Attendance bonus
- Performance bonus
- Yearly bonus

**Salary**: RM1,700.00 - RM2,600.00 per month

**Benefits**:

- Parental leave

Schedule:

- Day shift



  • Kuala Lumpur, Kuala Lumpur, Malaysia V Hotel Full time

    V Hotel Career Opportunity:We are seeking a skilled and dedicated V Hotel Front Desk Supervisor to lead our Front Office team in providing world-class service to our guests. As a key member of our team, you will be responsible for supervising and motivating front-desk staff, ensuring excellent guest experiences, and contributing to the growth and success of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PREMIERE HOTEL KLANG Full time

    At PREMIERE HOTEL KLANG, we are seeking a skilled and enthusiastic Front Desk Representative to join our team. This dynamic individual will be responsible for ensuring a smooth and welcoming experience for all hotel guests.The ideal candidate will possess excellent communication skills, both written and verbal, as well as the ability to work efficiently in a...


  • Kuala Terengganu, Malaysia TY HOTEL Full time

    Their duties may include - **greeting guests as they come in**: - **managing the check-in and check-out process**: - **answering questions and requests**: - **helping with administrative tasks at the front desk**. - **The hotel receptionist must be trustworthy and able to work well with little direct supervision** **Job Types**: Full-time,...

  • Hotel Front Desk

    2 weeks ago


    Kuala Lumpur, Malaysia SEEDS HOTEL CHOW KIT Full time

    1) Perform all check-in and check out tasks 2) Greeting guests upon arrival and making them feel welcomed 3)Responds to guests enquiry & complaints in a timely and professional manner 4) To provide front desk services ti guest 5) To carry out duties as required by superior from time to time **Requirements**: 1) Good Attitude 2) Willing to learn and...

  • Hotel Front Desk

    2 weeks ago


    Kuala Lumpur, Malaysia Smile Hotel Chow Kit Full time

    1) Perform all check-in and check out tasks 2) Greeting guests upon arrival and making them feel welcomed 3)Responds to guests enquiry & complaints in a timely and professional manner 4) To provide front desk services ti guest 5) To carry out duties as required by superior from time to time **Requirements**: 1) Good Attitude 2) Willing to learn and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Group Full time

    Role OverviewWe are seeking a highly skilled and enthusiastic Front Desk Ambassador to join our team at Traders Hotel by Shangri-La.Key Responsibilities:Deliver exceptional customer service, ensuring all interactions with guests are handled professionally and with care, adhering to hotel policies and procedures.Perform check-in and check-out efficiently,...

  • Front Desk

    4 weeks ago


    Kuala Lumpur, Malaysia MINGLE MANOR SDN BHD Full time

    A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...


  • Kuala Selangor, Malaysia SNL Global Sdn Bhd Full time

    **Location : Hotel Le-Shore, Pasir Penambang, Kuala Selangor.** **Position Summary**: The Front Desk Supervisor Assistant assists in overseeing the front desk operations and supporting the Front Desk Supervisor in managing staff, handling guest interactions, and ensuring operational efficiency. This role requires strong organizational skills, attention to...

  • Front Desk Office

    1 week ago


    Kuala Lumpur, Malaysia Talent Houz Staffing Full time

    **Job Summary**: As a Front Desk Associate, you will be the first point of contact for our guests. Your primary responsibilities will include greeting guests, checking them in and out, managing reservations, and addressing any guest inquiries or issues. Additionally, you will be required to serve alcohol to guests when necessary, adhering to all legal...

  • Front Desk

    5 days ago


    Kuala Lumpur, Malaysia MINGLE MANOR SDN BHD Full time

    A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Limited Full time

    Job RoleThe Front Desk Manager Assistant plays a vital role in ensuring seamless guest experiences from check-in to check-out. This position involves assisting the Front Desk Manager in managing day-to-day operations, handling room reservations, check-ins, and departures, and providing exceptional customer service.Key Responsibilities:Sales Assistance:...


  • Kuala Lumpur, Malaysia Kuceng Cat Hotel & Spa Full time

    **Front Desk Receptionist** Kuceng Cat Hotel & Spa stores are fun and lively environments where you will be working with talented groomers and also learn about the great opportunities in the grooming industry. **Essential Responsibilities and Duties**: - Opening the store in the morning - Greeting, receiving and directing customer, supplier and visitors...


  • Kuala Lumpur, Kuala Lumpur, Malaysia V Hotel Full time

    Job Summary:V Hotel seeks an experienced Hotel Service Coordinator to support the Front Office team in delivering exceptional guest experiences. This role will involve coordinating front-desk activities, managing reservations, and maintaining accurate records.Key Duties:Coordinate and manage front-desk activities to ensure seamless guest experiencesProcess...


  • Kuala Lumpur, Malaysia STEG HOTEL, KL Full time

    1. **JOB SUMMARY** Primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and...


  • Kuala Lumpur, Malaysia THE BED KLCC SDN BHD Full time

    welcome and greet guests - answer and direct incoming calls -inform guests of hotel rates and services -make and confirm reservations for guests -ensure proper room allocation -register and check guests in -confirm relevant guest information -verify guest's payment method -verify and imprint credit cards for authorization -issue room keys and direct guests...


  • Kuala Lumpur, Malaysia Tribeca Serviced Hotel Full time

    **Job Summary**: - The Front Office Executive serves as the first point of contact for guests and visitors, ensuring a seamless and exceptional experience during their stay at the hotel. They are responsible for managing front desk operations, assisting guests with inquiries and requests, and coordinating with various departments to ensure smooth daily...


  • Kuala Lumpur, Malaysia Zecon Medicare Sdn Bhd Full time

    We are an organization that manages a Boutique Hotel in a niche market and we are about to embark on a journey into the Hospitality Industry. We are looking for a Front Desk Executive that has more than 3 years of experience in the hospitality industry. Your key responsibilities in this role is as follows: 1. Friendly, approachable, respectful, pleasant,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

    About the JobThis is an entry-level management position in our Front Office department.The successful candidate will be responsible for assisting with the efficient running of the department.Key Responsibilities:Assist the Front Office Manager/Assistant Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

    Hyatt Hotels Corporation is a leader in the hospitality industry, renowned for its exceptional service, stylish accommodations, and commitment to excellence. As a Duty Manager, you will contribute to our mission of making every guest feel valued and respected.About This OpportunityWe are currently seeking an experienced Duty Manager to join our team at Grand...

  • Hotel Front Desk

    1 week ago


    Kuala Lumpur, Malaysia Pullman Hotel Full time

    **Min Diploma in Hospitality or any field related**: - **Good personality**: - **Good communication skill**: - **Have any experience in hotel luxury**: - **Customer services experience**: - **Good in computer skills**: - **Can speak in English & Malay**: - **Good in organizational and management**: - **Familiarity in hotel procedures**: - **Have a...