Sales Admin

2 weeks ago

Ipoh, Malaysia PLANTEX PRODUCTS SDN BHD Full time

We are seeking a meticulous and efficient team player for the role of Sales Admin. You will be at the heart of our operations, responsible for accurately handling all billing matters while supporting the daily administrative functions of our e-commerce platforms, like Shopee, Lazada and TikTok. If you have a knack for data processing and an interest in e-commerce, this is the perfect role for you

**Key Responsibilities**:
**Billing & Administrative Duties**:

- Prepare and issue sales orders, invoices, delivery orders, and other related documents.
- Accurately input sales data into accounting or inventory management systems.
- Maintain accounts receivable records and follow up on customer payments.
- Assist with general administrative and clerical tasks.

**E-commerce Platform Support**:

- Assist in processing orders from e-commerce platforms (e.g., Shopee, Lazada, TikTok Shop).
- Promptly respond to customer messages on the platforms, handle inquiries, and resolve pre-sales and after-sales issues.
- Coordinate with the warehouse team to ensure that online orders are picked, packed, and shipped accurately, to maintain accurate online stock levels, and perform timely updates.
- Assist in listing new products and updating product information, prices, and images.
- Support the preparation for e-commerce marketing campaigns.
- Work closely with the warehouse and marketing teams to ensure smooth operational flow.

**We Are Looking For**:

- Minimum **SPM/Diploma**or equivalent qualification.
- Familiarity with **Shopee, Lazada, and TikTok Shop** backend operations is a significant advantage.
- Proficient in Microsoft Office, especially **Excel** (for data management and basic formulas).
- Familiarity with **SQL Accounting** is a significant advantage.
- Excellent written communication skills in Mandarin to liaise with Chinese-speaking customers; basic communication skills in English are required.
- Meticulous, responsible, detail-oriented, and able to manage time effectively.**We Offer**:

- Employee Provident Fund (EPF) and Social Security (SOCSO).
- Comprehensive on-the-job training (platform backend, company procedures).
- A friendly, young, and dynamic team environment.
- Good career development opportunities.

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion

Work Location: In person

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