Junior/executive, Customer Service

3 days ago


Cheras, Malaysia CUCKOO INTERNATIONAL (MAL) SDN BHD Full time

**JOB RESPONSIBILITIES**:
**Effectively manage incoming calls.**
- Effectively manage incoming calls.
- Resolve customer complaints and questions via phone.
- Reach out to existing customers to conduct Service Quality Calls.
- Act as the company gatekeeper.
- Maintain good relationship between internal & external customers and company

**REQUIREMENTS**:

- No minimum working experience in the related field is required for this position.
- Preferably Junior Executives specializing in Public Relations/Communications/Customer Service or equivalent.
Must be a confident communicator
- Good oral and written communication skills required
Strong phone contact handling skills and active listening
- Ability to multi-task, prioritise, and manage time effectively
- Self-motivated and willing to learn



  • Cheras, Malaysia Cuckoo International (MAL) Sdn Bhd Full time

    POSITION OVERVIEW - Contacting assigned customers through phone call to inform them about a specific service / product and convince them to purchase **MAIN RESPONSIBILITIES**: - Call the selected customers to sell service / product - Share the selling points for service / product - Answer questions about service / product - Recommend service / product...


  • Cheras, Malaysia Cuckoo International (MAL) Sdn Bhd Full time

    **Job Highlights** HR Asia Award Winner - Best Company to work with in Asia 2021 Friendly Environment and High Performing Team Well Benefits-Allowance,OT,Medical,Birthday Leave, etc **Job Description**: **Position Overview** Handle out-bound calls, do verification for those customers request for product return of company's products. **Main...


  • Cheras, Selangor, Malaysia OCBC Bank (Malaysia) Berhad Full time 30,000 - 60,000 per year

    *WHO WE ARE:* As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.Today, we're on a journey of...

  • Junior Barista

    2 weeks ago


    Cheras, Malaysia House of wheat SDB BHD Full time

    Are you passionate about coffee and creating memorable experiences for customers? We’re looking for vibrant individuals to join our team Full time - Full Time Junior Barista cum Service Crew (RM1800 ~ RM2500) - Probation 3 month (3 stages) - 1 year contract - 9.5 hour shift - Passion in learning and growing in coffee industry - Team player Benefit -...


  • Cheras, Malaysia PESONA MAHIR AUTO SERVICE Full time

    Reply Message, Follow up customer car status, check stock and arrange stock, arrange technician job, clean office, check and record down the pricing. Our Vision is to ensure our customers have a satisfaction service & provide one-stop car maintenance service centre. Company Mission Our mission is open 50 service centre (provide all tyre of service) and...


  • Cheras, Malaysia Thunder Match Technology Full time

    **Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...


  • Cheras, Malaysia CUCKOO INTERNATIONAL (MAL) SDN BHD Full time

    **工作職責:** **有效管理來電。** - 有效管理來電。 - 透過電話解決客戶投訴和問題。 - 聯絡現有客戶進行服務品質電話諮詢。 - 充當公司的把關人。 - 保持內部和外部客戶與公司的良好關係 **要求:** -...


  • Cheras, Malaysia FLOWFUEL SDN BHD Full time

    CUSTOMER SERVICE CHERAS, KUALA LUMPUR Job Summary: We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues. Duties and Responsibilities: To attend and respond to...


  • Cheras, Malaysia CA Cleaning Service Sdn Bhd Full time

    Position Summary: Key Responsibilities: - GENERAL ADMINISTRATION Assist for office management Assist in office doc management Establish documentation control Oversee receipt of files Organize & maintain documents Reporting & documentation Process requests for information - TENDER APPLICATION SUPPORT Assist in preparing, organizing, and submitting tender...

  • Customer Service

    7 days ago


    Cheras, Selangor, Malaysia Propnex Realty Sdn Bhd Full time

    CUSTOMER SERVICEA Customer Service Specialist role with CRM expertise is a great choice This position could focus on managing client relationships through CRM systems, sending event updates, and building effective follow-up strategies to nurture client interest. The role could also involve refining communication techniques and using data insights to tailor...