Assistant F&b Manager

Responsible for the administration and operations of all Food and Beverage outlets. Ensuring maintenance of standards and maximum profitability. To create 100% Guest satisfaction by delivering food and beverage service to restaurant guests.

**Duties & Responsibilities**

You may work at various levels, from club level to the front-end of the business and in most cases will be:

- Training and supervising employees to ensure that they are performing their jobs correctly
- Monitoring employee productivity to ensure that goals are being met
- Coordinating employee schedules, including shift changes and absences
- Overseeing inventory of food and beverage supplies, ordering new items as needed
- Maintaining sanitation standards on the premises by monitoring employee compliance with company policies regarding cleanliness
- Interviewing, hiring, and training new employees as needed
- Establishing budgets for food, labor costs, and other expenses related to running the business
- Providing customer service by answering questions about menu items or suggesting items based on customer preferences
- Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
- Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
- Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction
- Coordinates with other departments to arrange for the delivery of requested services.
- Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service
- Ensures all functions are set and staff is prepared and organized before required time on BEO
- Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive
- Ensures proper setting of buffet tables and other food service tables
- Arranges for and ensures proper sequence of service for each event
- Supervises clearing and post function cleanup and garbage removal
- Maintains clean and orderly back areas, pre-function areas and storage areas
- Assures that all china, glassware, silverware, linen, etc are returned to their proper location after each event
- Supervises the handling, storage, and security of all catering service equipment and decor
- Conducts regular staff meetings to build rapport and ensures colleagues are well informed
- Clearly projects the visions of the department and measures progress
- Attends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.
- Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency
- Work with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage events.
- Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms.

**Managerial Duties**
- Accurately prepares daily summary of events as required
- Attend meetings/trainings as required
- Accurately perform administrative tasks as required

**Knowledge, Skills and Ability Requirements**:

- Familiar with inventory cost control and menu planning.
- Basic computer proficiency: E-mail, Excel, Word, Outlook.
- Working knowledge of Point of Sale and timekeeping systems.
- Previous supervisory experience is required
- Knowledge of food and beverage operation and preparation is required
- Cash handling abilities; basic math skills including significant number manipulation.
- Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
- Good verbal and written communication skills.
- Must have a flexible schedule, be highly motivated and quality driven
- Detail oriented yet able to excel while multi-tasking
- Able to accept responsibility and lead by example
- Cash handling and computer skills
- Excellent communication skills

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Dental insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Holidays
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Overtime pay

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Budget Control: 1 year (preferred)
- F&B Management: 1 year (preferred)

License/Certification:

- Food Handling (preferred)