Application Support

Collabera are hiring an Application Support Level 1 (Japanese Speaker) to be based out of Shah Alam, Selangor, Malaysia.We welcome local and foreign talent for this position with minimum JLPT N2.Key Responsibilities:Provide high-quality App support and customer service to end users through effective communication (via phone, e-mail, and chat) and efficient...

**What you will experience in this role**: - Manage and prioritize incoming support requests, incidents, and problems. - Work closely with the 3rd party vendors to address complex technical issues and implement solutions. **Who are we looking for**: - Fresh graduates are encouraged to apply, and individuals with 1-2 years of experience will be considered...

**Responsibilities** - Responsible for monitoring and responding to open tickets submitted through an incident management system - Prioritize and handle service requests and incidents according to SLA. - Identify opportunities for process improvement and contribute to departmental initiatives - Develop scripts and work with the team to automate repeatable...

**QUALIFICATION**: - Bachelor degree in IT or related field from recognized university - 1-3 years of experience in technical support - Fresh graduate encourage to apply **REQUIRED KNOWLEDGE**: - Good knowledge of Windows & Web-based Application. - Knowledge in IT Technical support is an advantage. - Experience in Learning / Training is a plus. **KEY...

Responsibilities:Provide technical support to internal users and external clients, including Level 2 (L2) and Level 3 (L3) troubleshooting and resolution.Collaborate with Solution Architects and Application Development teams to address issues, conduct performance/stress testing, and ensure system reliability.Conduct user training and support onboarding to...

Key Responsibilities:Continuously monitor the performance and health of the Symphony core systemImplement and manage alerting systemsCollaborate with application teams to resolve incidents and conduct root cause analysisDesign, build and maintain intuitive and real-time dashboard using Power BIIntergrate data from various sources to provide actionable...

**Date**:8 Aug 2024 **Location**: Shah Alam, 10, MY, 40150 **Company**:idsMED **End User Support, SIT/UAT and Troubleshooting** - First line support to BeSpoke/ MS Dynamics D365 and internally developed apps. - Conduct unit testing during projects or system enahancements - Work with users in the UAT and obtain signoff prior to final deployment into...

About the RoleWe're looking for a Sales/Application Engineer to support pump and water system sales activities — mainly office-based, with occasional site or client visits. You'll handle inquiries, prepare quotations, and assist in product selection to ensure customers receive the right technical and commercial support. What You'll DoHandle and follow up...

Job Responsibilities:IT software designing and development for DotNet, Microsoft Axapta System and Lotus Notes.Develop and maintain new or existing online application such as Sales Order.Manage and improve of new and existing company ERP application, e-document, online application and etc.Develop software integration for web andERP system.- To provide user...

Job Responsibilities:IT software designing and development for DotNet, Microsoft Axapta System and Lotus Notes.Develop and maintain new or existing online application such as Sales Order.Manage and improve of new and existing company ERP application, e-document, online application and etc.Develop software integration for web and ERP system.To provide user...