Operations Support

1 week ago


Pudu, Malaysia Mayflower Group Full time

**Summary**:
Responsible for managing Online Travel Agency (OTA) accounts under Wholesale & Ticketing, focusing on effective credit control and prompt billing to ensure timely collections.

Job Scope:

- Prepare accurate invoices and send statements of accounts (SOA) to OTA partners for timely collection.
- Check and verify the sufficiency of deposit amounts for each account.
- Monitor deposit balances for each OTA account and inform the Superior for decisions regarding account locking or unlocking
- Ensure billing schedules align with partners' agreed timelines.
- Follow up consistently until payments or outstanding amounts are fully settled.
- Manage daily billing processes and prepare all required statements.
- Provide excellent customer service and respond to customer inquiries.

**Requirements**:

- Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.
- Minimum 2-3 years of working experience in accounts receivable, billing, or credit control.
- Experience handling Online Travel Agency (OTA) accounts is an added advantage.
- Strong understanding of financial processes, billing cycles, and deposit reconciliation.Proficient in Microsoft Excel.
- Strong attention to detail and accuracy
- Good communication and interpersonal skills to handle internal teams and external partners
- Ability to multitask, prioritize, and meet tight deadlines.
- Fresh Graduate are welcome to apply.
- Work Location: Fraser Business Park, Metro Pudu, nearby Public Transportation
- Please provided latest Resume/CV

**Job Types**: Full-time, Permanent, Fresh graduate

Schedule:

- Monday to Friday

Application Question(s):

- What is your expected salary ? Negotiable

**Experience**:

- Credit Control : 3 years (preferred)

Work Location: In person



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