Product Specialist, Trauma

1 day ago

Petaling Jaya, Malaysia Johnson & Johnson Full time

Johnson & Johnson is currently seeking a Product Specialist, Trauma (Central) to join our DePuy Synthes team located in Bandar Sunway.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Key Responsibilities:

- Analyze territory and set realistic, attainable sales objectives.
- Obtain market information to help company identify opportunities and threats in the market.
- Provide monthly report to Sales Manager/ Senior Sales Manager/ Franchise Manager/ Franchise Director and submit all required information requested by management in timely and orderly fashion.
- Allocate sufficient time for in-service activities to ensure proper understanding and use of products by healthcare professionals as well as aggressively utilizing promotional support materials during sales calls.
- Develop and implement and effective and efficient territory sales and coverage plan to achieve penetration, conversion and upgrade objectives.
- Present a neat personal appearance to customer as well as maintain all company equipment and materials in clean and serviceable condition to support the sales.
- Build quality environment with all customers in which they enjoy doing business with Johnson & Johnson and address all customer concerns, especially complaints, promptly and fairly.
- Incorporate health and safety guidelines in all work activities.
- Build a very strong total quality image for Johnson & Johnson Medical in all business undertakings.
- Adhere to the principle of the Credo as a member and representative of the Johnson & Johnson Family of Company.
- Manages the development and servicing of Specialty accounts to achieve sales objectives.
- Identifies, classifies and acquires new accounts.
- Monitors progress and verifies corrective action has been initiated when necessary.
- Collects and analyzes feedback on customers, promotional programs, and environmental changes.
- Resolves difficult problems and customer complaints.
- Maintains relationships with key customers.
- To manage and lead ad-hoc projects that is assigned.

**Qualifications**:

- Open to fresh graduate with any Degree background
- Excellent communication & interpersonal skills
- Resilience / ability to cope with rejection
- High degree of self-motivation and ambition
- Possesses the skills to work both independently and as part of a team
- The capability to flourish in a competitive environment
- Travelling required within central region
- Open to be on stand-by 24/7

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