Receptionist/dental Front Desk

1 week ago

Kota Kinabalu, Malaysia Borneo Dental Centre Full time

Here is a list of common job responsibilities for a **Front Desk Dental** position:

- **Patient Scheduling**: Coordinate and schedule appointments for patients, ensuring that the dentist’s calendar is optimized and accommodating.
- **Patient Check-In and Check-Out**: Greet patients upon arrival, verify their personal and insurance information, and collect any necessary forms or co-pays.
- **Insurance Verification**: Verify patient insurance coverage and obtain necessary approvals or authorizations for treatments.
- **Patient Records Management**: Maintain accurate and updated patient files, including medical history, treatment plans, and billing information.
- **Answering Phones**: Handle incoming phone calls, respond to inquiries, and assist with appointment scheduling or general information about the practice.
- **Billing and Payment Processing**: Process patient payments, provide receipts, and assist with insurance claims and billing questions.
- **Treatment Plan Coordination**: Communicate with patients regarding their treatment plans, explain procedures, and help with any follow-up instructions or information.
- **Data Entry**: Input patient information, treatment notes, and other relevant data into the practice’s electronic health records (EHR) system.
- **Managing Office Supplies**: Ensure that the front desk and office areas are stocked with necessary supplies, and assist with ordering new items when needed.
- **Customer Service**: Provide excellent customer service by maintaining a positive, welcoming environment, and addressing any concerns or issues patients may have.

**Job Types**: Full-time, Permanent

Pay: RM1,500.00 - RM2,200.00 per month

**Benefits**:

- Additional leave
- Opportunities for promotion

Schedule:

- Rotational shift
- Weekend jobs

Supplemental Pay:

- Commission pay
- Overtime pay

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