Customer Service

Kelayakan dan Pengalaman Bekerja: a. At least Diploma in related field b. Proven experience in an administrative or sales support role, preferably in the automotive service industry or related sectors c. Proficiency in using MS Office Suite (Word, Excel, PowerPoint), and other relevant tools for administrative tasks. d. Excellent organizational skills with...

**Job Scopes**: - Responding to customer complaints to achieve high customer satisfaction - Submit customer complaints using the internal system - Provide solutions to customers' complaints - Respond to customer related queries on social media - Provide VIP services to major customers and maintain customer relationships **Requirements**: - SPM and above -...

Answering questions about companies’ services provided - Processing order and transactions - Resolving issues and troubleshooting technical problems - Providing proactive customer outreach - Handling customer complaints - Responding to customer reviews - Developing & documenting knowledge - Hitting customer service KPI given Pay: RM1,700.00 - RM3,000.00...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. We expedite our provisions in freight services, custom clearance, transportation arrangement, warehouse arrangement, and other wide range of value added logistics...

**Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. We expedite our provisions in freight services, custom clearance, transportation arrangement, warehouse arrangement, and other wide range of value added logistics...

**Job Description: Customer Service Executive** 2. Explain to customers the services provided by Prisma Laboratory (M) Sdn Bhd. 3. Receive and process orders on behalf of customers in an efficient and accurate matter after ensuring details are correct, as well as providing order status updates. Processing of orders involves the below: - Acknowledge...

**Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. **Responsibilities**: - Represent company’s clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk,...

**Responsibilities**: - Respond promptly to customer inquiries. - Handle and resolve customer complaints in a timely manner. - Provide product and service information to customers. - Identify and troubleshoot product or service issues reported by customers. - Escalate unresolved issues to appropriate teams or departments. - Update customer information as...

2. Explain to customers the services provided by Prisma Laboratory (M) Sdn Bhd. 3. Receive and process orders on behalf of customers in an efficient and accurate matter after ensuring details are correct, as well as providing order status updates. 4. Create and maintain job/sample tracking and ensure results/reports are out on time. 5. Upload invoices...