Customer Service Executive

**Job Description: Customer Service Executive** 2. Explain to customers the services provided by Prisma Laboratory (M) Sdn Bhd. 3. Receive and process orders on behalf of customers in an efficient and accurate matter after ensuring details are correct, as well as providing order status updates. Processing of orders involves the below: - Acknowledge...

If you are looking to excel and make a difference, take a closer look at us- If you are looking to excel and make a difference, take a closer look at us - The Personal Financial Services Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers...

**Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. **Responsibilities**: - Represent company’s clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk,...

**Job Scopes**: - Responding to customer complaints to achieve high customer satisfaction - Submit customer complaints using the internal system - Provide solutions to customers' complaints - Respond to customer related queries on social media - Provide VIP services to major customers and maintain customer relationships **Requirements**: - SPM and above -...

Job descriptionProcess Purchase orderPlanning of customer's delivery / shipment schedule.Follow thru with production in meeting shipment schedule.Liaise with production department to ensure PO are complying as per Purchase Order.Responsible for all overseas - air and sea shipping documents.Work with all forwarding agents for efficient/cost saving shipment...

Answering questions about companies’ services provided - Processing order and transactions - Resolving issues and troubleshooting technical problems - Providing proactive customer outreach - Handling customer complaints - Responding to customer reviews - Developing & documenting knowledge - Hitting customer service KPI given Pay: RM1,700.00 - RM3,000.00...

Job description: The role is responsible for delivering professional, timely, end-to-end customer service and sales coordination. This includes managing and coordinating administrative and sales tasks while responding to inquiries from both internal and external stakeholders to enhance the operational and sales effectiveness. The ultimate goal is to deliver...

**Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. **Responsibilities**: - Represent company’s clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk,...

To attend/answer inbound calls from customer. - To identify their technical issues on products and services. - To assist them in solving the problems by providing the right solutions. - To assist customer in trouble shooting. **REQUIREMENTS**: - Minimum SPM holder - Required languages: Bahasa Melayu & English - Good communication skills - Able to start...

**Responsibilities**: - To execute and control of overall Call Center’s daily operations. - To ensure “Stock Inventory Control” is conducted either daily or weekly. - To ensure the return of casing by Service Providers are done correctly and timely whenever they attend the breakdown services. - To ensure indoor / outdoor 24/7 breakdown service is...