Customer Service Executive- Sales Support

4 hours ago

Port Klang, Malaysia Infinity Logistics & Transport Sdn Bhd Full time

**Responsibilities**:
**Department: Bulk Logistics**
- Responsible for creating job orders and coordinating with Sales and Customers with regard to Customers' orders.
- Responsible for coordinating local sales fitting schedule ie with Warehouse and Operations divisions (internal) and Depots, Shipping lines/Forwarders, hauliers etc (external).
- Assist in export shipments including documentations and liasing with external parties ie agents, customers, vendors, shipping lines, freight forwarders, haulage etc.
- Attending appointment with customers for business opportunity and development.
- Coordinate with current customer daily.
- Follow up customer's monthly sales.
- Ensure compliance to ISO 9001 & FSSC procedures

**Requirements**:

- Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
- SPM holder with experience in Customer Service or logistic industry.
- Strong interest in pursuing a career in logistics, shipping, or warehouse management.
- Excellent analytical and problem-solving skills.
- Able to communicate with the customers confidently and fulfill customer requirements.
- Ability to work effectively in a team.
- Proficiency in Microsoft Office Suite (Word, Excel, Power Point).
- Ability to adapt to a fast-paced work environment and learn quickly.
- Applicants must be willing to work in Klang/Pulau Indah

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Pulau Indah: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you possess own transport?

**Education**:

- Diploma/Advanced Diploma (preferred)

Willingness to travel:

- 50% (preferred)

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