Customer Service Support

1) Posses 1 to 2 years experience working in customer service 2) Excellent and good command of spoken and written Bahasa Malaysia & English 3) Willing to work in shift, public holiday and sunday 4) Any ad-hoc task assigned by Head of Department **Salary**: RM1,600.00 - RM2,500.00 per month **Benefits**: - Flexible schedule - Free parking - Maternity...

**Key Responsibilities**: With this role, the incumbent will be responsible to support all sales activities to export customers in the Food Ingredients division. - Supports the Head of Supply Chain/Assistant Customer Service Manager as the interface within the sales office in all customer related matters. - Oversees and manages the order fulfilment process,...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

LOGISTICS company in Port Klang looking for experienced Indoor Sales support/Customer Service. Support our team and enhance customer satisfaction by managing the entire sales support cycle from our office. You will be crucial in preparing quotes, handling client communication, and coordinating with various departments. Job description includes (but not...

Serve as the primary point of contact for assigned customers. - Receive and process customer orders and scheduling requests. - Communicate shipment status updates, delays, and exceptions proactively. - Accurately input and update orders in internal systems (e.g., TMS/WMS). - Track incoming and outgoing loads to ensure timely transloading. - Prepare shipping...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...

**Key Responsibilities**: **1. Storage Control** - Coordinate and monitor the movement of goods into and out of storage facilities. - Maintain accurate inventory records and ensure data is updated in the system (e.g., warehouse management system, Asolute). - Liaise with warehouse staff to ensure proper placement, labelling, and tracking of items in...

**Full job description** The Customer Service will perform forwarding tasks for customer service activities. In this role, you will execute well-established customer service activities. Key Accountabilities - Execute import and export operation including monitoring shipment and co-ordination with all stakeholders. - Provide administrative support in...

Coordinate, support & follow-up on customer service activities - Coordinate for import / export / transhipment operations and order handling with overseas and local customers - Coordinate with shipping lines, customers, haulers, forwarding agent. - Prepare required documentation for import / export / transhipment operation - Arranges invoices and payments...

**Responsibilities**: - Customer service support the customer (PO & Report) - Open job for new shipment - Monitor the operations the fitting status - Update Fitting status to customers - Coordinate with container depots for the fitting - Issue invoices / despatch invoices to customers - Implementation & monitoring of AJE System - Execution of Customers’...