Service Desk Support

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**: - Front Desk Position -** **Key Responsibilities** +Deliver high standards of customer service to all member and guests. + Handle member enquiries and follow up on telephone calls in timely. + Work scheduled shifts,demonstrating reliability and punctuality. + Conduct collection calls and work towards achieving monthly targets for membership...

Key Responsibilities: - Extend a warm and professional welcome to all visitors, leaving a lasting impression. - Skillfully address and resolve visitor inquiries, ensuring their needs are met. - Collaborate seamlessly across departments, demonstrating your effective problem solving prowess. - Issue travel tickets for our dedicated staff, meticulously...

Front Desk Customer ServiceAttending walk in customers enquiresHandling customer's phone calls & enquiriesHandling payment by customersResponsible in Opening / Closing of the outletManage a group of therapistFriendly , Polite , Patient and good working attitudeHard working , Honesty and Punctuality are requiredAble to work during weekend and public...

Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication and leadership is key for this role. The Team Leader must be able to build and maintain strong relationships with your Team Members and the customer...

**Job description** - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. **To be successful in this role, you will need to have**: - Ability to communicate in **Mandarin**. - Interactive personal skills that fit the team and customer environment as well as...

**_Our client is one of the biggest retail and service organisation for luxury car in Malaysia, committed to deliver exceptional experiences to our customers. They are looking for dynamic and results-driven Marketing Executive to join the team._** Job highlights: - Salary up to RM5000 - Event Thrills: Coordinate adrenaline-pumping events and promotional...

_**Job Scope**:_ - Partner with the rest of IT SSC team for knowledge transfer & to provide support to local BU. - Application performance monitoring using Dynatrace tool - Log & monitor status until closure of Request or Incident in the ServiceNow ticket system - Initial assessment of service requests and incidents including update of details of the...

Job Scope / ResponsibilitiesHandle inquiries and support requests from customers in Japan who are using our client's services.Provide support via phone calls and online chat channels in Japanese (and English if bilingual).Identify customer issues, provide accurate information, and guide them on solutions based on processes and SOPs.Maintain high levels of...