Digital Marketing Operations Manager

3 days ago

Kuala Lumpur, Malaysia Agensi Pekerjaan JP Caliber Full time

**Requirements**
- **Must have good communication skills in English**:

- Experience of **2-3 years in a manager role within the Digital Marketing industry**:

- A good understanding of the principles and working of digital marketing **(CRM, SEO, paid media, analytics)**.
- Experience of managing multi-disciplinary digital marketing teams, ensuring a collaborative work environment and a track record of removing bottlenecks and improving efficiency in day-to-day operations.
- Strong project management skills.
- Track record at managing teams that provide customer excellence, strong reporting, and actionable insights (ideally experienced in account management).
- An outstanding people leader, with a track record in training and mentoring staff working in digital marketing.
- Track record of using technology and data insights to help brands connect with customers.
- A creative mindset, contributing new ideas and able to interpret situations to overcome challenges.

**Operational lead for digital marketing services**
- Lead the team that delivers clients’ digital marketing services
- Provide campaign performance management through regular monitoring, reporting, and analysis.
- Manage relationships with clients, look for ways to enhance these relationships, and always add value.
- Provide in-depth technical expertise to inform delivering the agreed briefs through effective leadership of the Digital Marketing Operations Team.

**Relationship management**
- Manage the Digital Marketing Operations Team, ensuring all our activities achieve high levels of client satisfaction.
- Manage freelancers and clients effectively and work collaboratively to build an effective working experience.
- Work closely with the Business Development teams to ensure that Synapsys Digital's digital offering not only meets but outperforms, client requirements.
- Provide reporting and evaluation (quarterly report or post-mortem)

**Leadership and mentoring**
- Provide effective management for the Digital Marketing Operations Team to mentor, develop, and coach members of the team.
- Develop a team culture, where expertise is shared, staff are continually learning, and innovation practice is the norm.
- Be a champion for marketing and ensure the customer's voice is at the center of all decision-making.
- Champion innovation and digital best practices across Synapsys Digital, to evaluate new digital approaches and technologies and ensure Synapsys Digital pioneers new digital approaches.
- Identify areas of improvement within the team and recommend training and upskill the team with the current trends

**Job Types**: Full-time, Permanent

**Salary**: RM5,000.00 - RM7,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Day shift
- Flexible hours
- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- Do you have a good understanding of the principles and working of digital marketing (CRM, SEO, paid media, analytics)?

**Experience**:

- Management role: 2 years (required)
- working in Digital marketing agency: 2 years (required)
- Client Management: 2 years (required)

**Language**:

- English (required)
- Bahasa Melayu (required)

  • Digital Acquisition Marketing Manager

    2 weeks ago

    Kuala Lumpur, Malaysia BID Operations Full time

    This is a key role in driving the growth and profitability of our brand including customer acquisition and retention. Your role is to focus on the local market initially with the opportunity to develop this into a global role. Due to growth, we are looking to hire an ambitious Digital Acquisition Marketing Manager to take our digital customer acquisition to...

  • Digital Marketing Coordinator

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time 35,000 - 60,000 per year

    About the CompanyAt BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.About the RoleThis role focuses on creating high-quality...

  • Marketing Operations Specialist

    5 days ago

    Kuala Lumpur, Malaysia BID Operations Full time

    **Responsibilities**: - Collaborate with cross-functional teams to gather campaign assets, both online and offline and ensure timely delivery. - Communicate with internal and external groups to ensure the marketing materials generated comply with the regulation. - Identifying issues, risks and benefits of website content and functionality updates. Outlining...

  • Digital Project Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Digital Sage Full time

    **Job Summary**: - Read up to the end of this job post. _ We are looking for a Digital Project Manager preferably from Brunei. The Digital Project Manager is responsible for leading our digital marketing and digital services operations, driving the execution of our digital strategy, and ensuring alignment with the company's overall vision and goals as laid...

  • Digital Marketing Manager

    1 day ago

    Kuala Lumpur, Malaysia Goldlife Marketing Full time

    **About Us**:MEIKO, a prominent brand under Goldlife Marketing Sdn Bhd, is a rapidly expanding company in the health and wellness sector. We are committed to providing innovative products that enhance well-being and improve the quality of life for our customers. **Role Overview**:We are seeking a highly skilled and driven Digital Marketing Manager to...

  • Digital Marketing Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Magnus Digital Sdn Bhd Full time

    Location: Old Klang Road, Kuala LumpurCompany: Magnus DigitalWe're looking for an experienced and strategic Digital Marketing Manager to lead our digital marketing team. This role is perfect for someone who enjoys both strategy and execution, guiding campaigns from concept to success while mentoring a small team of executives.Key ResponsibilitiesLead and...

  • Marketing Manager

    2 weeks ago

    Kuala Lumpur, Malaysia BID Operations Full time

    Design, manage and implement digital acquisition marketing strategy to ensure that objectives are met to maximum efficiency. - Manage monthly marketing spend making every coin count. - Analyse and report data to measure the effectiveness of campaigns. - Deliver against KPIs optimizing against customer lifetime value to meet annual forecast and goals. -...

  • Digital Marketing Coordinator

    2 weeks ago

    Kuala Lumpur, Malaysia BID Operations Full time

    **About Us** Introducing BID Operations, your trusted partner in providing comprehensive technology, corporate function solution, accounting & operations, and risk & compliance services to support our customer business growth! Our relentless focus on streamlining and simplifying processes ensures we meet our client's needs with exceptional efficiency. We...

  • Digital Content

    3 days ago

    Kuala Lumpur, Malaysia Mealza Marketing Full time

    Designing and overseeing all aspects of our digital marketing department including marketing content, social media platform, advertising & online sale campaigns. Work closely with E-Commerce Manager to accelerate E-commerce sales growth team across a group of e-commerce retailers including Shopee, Tiktok, Facebook, etc. Execute sales and marketing strategies...

  • Digital Marketing

    1 day ago

    Kuala Lumpur, Malaysia Goldlife Marketing Full time

    **About Us**:MEIKO, a prominent brand under Goldlife Marketing Sdn Bhd, is a rapidly expanding company in the health and wellness sector. We are committed to providing innovative products that enhance well-being and improve the quality of life for our customers. **Role Overview**:We are seeking a highly skilled and driven Digital Marketing Specialist to...