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Travel & Umrah Intern

2 weeks ago

Kuala Lumpur, Malaysia AirAsia Full time

**The Programme**

Are you ready to take off and be part of the Allstar intern? If you are hungry to make a difference with one of the most well known low-cost airlines and to work in the dynamic technology hub, this internship is for you.

IKHLAS is looking for an Administrative Intern.

IKHLAS, a brand new line of business under airasia aims to support Muslim communities around the world by providing unparalleled access to faith-based practices. This includes religious obligations such as Umrah, Qurban and Shariah-compliant lifestyle choices.

5 Pillars: Ascribing to the main five pillars of Islam, these pillars below represent and guide our mission here in IKHLAS: Affordability, Accessibility, Community, Education and Support.

Here’s what an ordinary day looks like:

- You will be given the opportunity to develop travel products and services using the HMS system, etc.
- You will have exposure to Travel and Umrah operation business techniques, product knowledge training by head of product and participate in project execution i.e using Crisp, etc
- You will understand the importance of ITIL/ITSM, technical documentation and version control by using tools i.e., Jira, Confluence, etc.

You got to have these to carry out the job:

- Work with a team of young and dedicated colleagues with great personality
- Understand nature of business requirement and source vendors for products and services
- Participate in cross-functional process and involve in the communication and interaction within vertical
- Assist in documentation arrangement, prepare checklist for travelers based on destination
- Perform the administration and day-to-day operations
- Gain business development knowledge, training, coaching, and assignments relating to real world situations
- Ability to work in a diverse work environment and support multiple initiatives
- Work in a real life environment that related to customer service, operation, creating travel products, placing orders to suppliers and follow up payment.
- Assist in any other ad hoc tasks that assigned by the superior
- Good experience using Google/Office suite i.e. documentations, spreadsheets and presentations.

**We are all different**:

- one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best. We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.