Sales & Admin Executive
21 hours ago
**About the Role**
We are looking for a dedicated and organized **Sales Admin** to support our growing online sales channels. You will be responsible for managing our **e-commerce platforms**, handling **customer inquiries**, and ensuring smooth daily operations related to online orders and admin tasks.
This role suits someone who is **detail-oriented, customer-friendly, fast in replying messages**, and able to work independently.
**Key Responsibilities**:
**1. E-Commerce Management**
- Manage and update products on **Website, Shopee, and Lazada**:
- Process, follow up, and ensure timely fulfilment of online orders
- Monitor e-commerce chats, inquiries, and customer issues
- Coordinate with packing and stock teams when needed
**2. WhatsApp Sales Handling**
- Reply to customer inquiries fast and professionally
- Handle orders, send quotations, follow up on leads
- Maintain a positive communication experience with customers
**3. Sales & Admin Support**
- Prepare daily, weekly, and monthly **sales reports**:
- Support general office admin tasks when required
**Requirements**:
- Fast and friendly in responding to customer messages
- Organised, detail-oriented, and able to multitask
- Comfortable working under pressure during peak hours or sales seasons
- Basic computer skills (Microsoft Excel, Word, WhatsApp Business)
- Able to communicate clearly in Malay and simple English
- Experience in sales/admin is preferred, but **fresh graduates are welcome**:
- Experience in Shopee/Lazada/Online Sales is an **advantage**
**Job Types**: Full-time, Part-time, Freelance, Fresh graduate
Pay: RM1,500.00 - RM3,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Work Location: In person
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