Operation Manager

1 day ago

Subang Jaya, Malaysia HS FOODOZER SDN BHD Full time

Lead service crews to meet the company's monthly sales objectives.
- Oversee recruitment efforts for hiring service crew members and manage staffing levels at the outlets.
- Oversee and manage all aspects of branch operations, and executing day to day Operational activities.
- Monitoring the performance of staff from time to time.
- Oversee and optimize the supply chain process, including procurement, inventory management, and logistics.
- Develop and deliver training programs to empower service crews to effectively manage their daily tasks and outlet operations independently.
- Monitor and analyse labour and inventory expenses, preparing and submitting reports to ensure adherence to budgets while enhancing quality standards.
- Regularly inspect outlet assets, including facilities and equipment, to uphold quality standards.
- Offer solutions to address outlet issues and handle customer complaints effectively.
- Provide guidance and disciplinary action when necessary for service crew members.
- Forecast, plan, source, and procure food and beverage supplies for the kitchen and stocking purposes.
- **Requirements**_
- Possess Certificate/Diploma/Degree in F&B Services Management or equivalent.
- Have more than 5 years of working experience preferably in F&B & Service industry.
- Excellent communication, interpersonal and leadership skills, and be extremely customer focused.
- Critical thinker and problem-solving skills.
- Basic knowledge in computer.
- Must be good in calculation.
- Confident, proactive, and able to work under pressure and meet tight deadlines.
- Willing to travel outstations and very committed to work.
- Honest, problem solver and has managerial skills.

Our office is located at UOA Business Park, Subang Jaya.
Beside LRT/KTM Subang Jaya (3 mins walk)

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Company car
- Professional development

Schedule:

- Holidays
- On call
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Performance bonus
- Retention bonus
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Management: 1 year (preferred)
- F&B: 5 years (preferred)

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