Manager - Branch Operational Risk Management

If you are looking to excel and make a difference, take a closer look at us

This role is required to assess, identify and evaluated the potential risks that may hinder the reputation, safety, security and financial prosperity of the bank. He/she shall be responsible for managing the risk by planning, designing and implementing an overall risk and control self-assessment management process for the branch network.

Functional _(job responsibilities)_
- Analyze and manage risk management issues by reviewing and embedded into the risks and control self-assessment for the branch network
- Conduct desktop (for branches not reachable) and/or onsite branch reviews including independent cash count of branches on a quarterly basis
- Perform and validate the Risk & Control Self-Assessment (RCSA) at branches according to site visit schedule
- Ensure timely reporting in an appropriate way and recommendations as and when required by the management
- Work closely with Branch Operations Support, Group Compliance, Group Risk Management, PFS Compliance, Branches, RMOs to ensure the planning, designing and implementation of an overall risk and control self-assessment process for the branches
- Periodic update of the Risk and Control Self-Assessment (RCSA) document as and when new risks are identified, lapses detected or guidelines are updated
- Govern and take ownership for branch’s Risk and Control Self-Assessment document
- Ensuring good corporate governance involving operations risk and control reporting by branches and RMOs to all relevant departments. Ensure the bank’s compliance with all relevant Regulatory laws, regulations and guidelines
- Review, update and formulate standard operating processes and Policies if required
- Providing support and education to staff to cultivate risk awareness
- Ensuring that branches adhere to the standard operating processes and procedures on operational regulatory compliance
- Regular liaison person with branches which include BM & CSOM, RMO, RCGM, Branch Operations Support, Group Compliance, PFS Compliance, Group Risk Management and other support units of the Bank, which includes conduct regular training to provide update to the ground staff
- Undertake other duties that may be assigned by the Management

Organizational _(organizational responsibilities) including _Strategic Cost Management and Financial Goals
- Communicate and collaborate with respective stakeholders or any internal parties involved to gather inputs, proposed solutions and obtain consensus on a regular basis or as and when it is required.

Education/Qualification
- Bachelor’s Degree in Banking & Finance/or a recognized professional tertiary qualification in related field & or with relevant working experience
- Must be familiar with operational/sales regulatory compliance knowledge.

Special Skills
- Highest standard of accuracy and highly organized
- Self-motivated with the ability to work independently and under pressure to delivery results
- Articulate well with excellent verbal and written communication skills
- Attention to details, highly driven and self-motivated
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._