Reservation Executive

3 days ago


Kuala Lumpur, Malaysia COBNB SDN BHD Full time

Manage hotel reservations through the property management system (PMS), ensuring accuracy and efficiency in booking processes.
- Monitor and update room availability and rates across multiple distribution channels, including OTAs, GDS, and the hotel website.
- Support to the operation of front desk / customer service team during high-volume periods, including handling guest inquiries and resolving booking discrepancies.
- Perform administrative tasks, including updating customer profile, processing reservations, and maintaining accurate databases.
- Support revenue/sales team on day to day operations
- Tenant/guest management, ensuring clear communications and practise of clear follow up schedule
- Work closely with other departments to ensure efficient operations.
- Document recurring issues and suggest improvements to processes.
- Perform any ad-hoc responsibilities assigned by superiors.

Pay: RM2,800.00 - RM3,500.00 per month

**Benefits**:

- Professional development

Application Question(s):

- What's your expected monthly basic salary?

**Location**:

- Kuala Lumpur (required)

Work Location: In person



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