Customer Service
24 hours ago
**Customer Service**
LW SYS INDUSTRIES SDN. BHD.
Bukit Mertajam, Penang
Full time
**Company Background**:
LW Sys Industries Sdn. Bhd. is a thriving Metal Sheet & Machining company with a solid track record since our establishment in April 2009. We specialize in CNC mill and turn machining, sheet metal fabrication, sub-assembly, and strategic partnerships with painting and plating experts. Our commitment to precision and quality is unwavering, evidenced by our ISO 9000:2008 certification from TUV Nord and our utilization of Coordinating Measurement Machines for quality control. Join our team and be part of our journey towards manufacturing excellence, where innovation and precision go hand in hand.
**Key Responsibilities**:
- Conduct in-depth consultations with customer to understand their needs, challenges and requirements and also for delivering and planning.
- Identify, recommend and present appropriate solutions to customer issues.
- Assist in preparing, record-keeping and maintaining transaction and documentations.
- Maintain positive relationship with customer by follow-up and checking with customer and collect their feedback.
- Stay informed about the latest products, services to build trust and support.
- Able to work with team members and other departments to enhance the overall customer experience.
**Requirement**
- Minimum educational attainment : SPM or higher.
- High punctuality and good working attitude.
- Basic computer literacy and data recording skills.
- Hardworking, strong organizational skills, time-management and multitasking abilities.
- Willing to work overtime if necessary.
- Fresh graduates are also encouraged to apply.
**Job Types**: Full-time, Permanent
Pay: RM1,700.00 - RM3,500.00 per month
**Benefits**:
- Free parking
Schedule:
- Monday to Friday
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
Application Question(s):
- Do you have experience in Customer Service? If yes, how many years?
- Are you willing to work at Simpang Ampat?
- What is your expected salary?
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
Work Location: In person
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