Customer Service Representatives

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Communication Customer Service - We are urgently #hiring for Customer Service Representatives who is willing to relocate to our BPO client in Malaysia. Qualifications: - Can...

Looking for Customer service Representative experience with inbound and outbound calling experience. **Job Types**: Full-time, Permanent **Salary**: RM3,500.00 - RM4,000.00 per month Schedule: - Monday to Friday - Night shift **Education**: - STM/STPM (preferred) **Language**: - Mandarin (preferred) - Cantonese (preferred)

This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Job Description: We are seeking a highly motivated and experienced Customer Service Chat Representative who is a native Chinese speaker to join our exciting travel company. As a Customer Service Chat Representative, you will be responsible for providing excellent customer service to both Chinese-speaking and English-speaking customers through chat support....

GENERAL SUMMARY OF POSITIONCustomer Service Representative provides maximum customer satisfaction by efficiently managing:the customer portfolio of his/her business or regionall internal customer service related processes in close cooperation with his/her internal customers like Sales, Logistics, Marketing, Credit & Control and Master DataRESPONSIBILITIES &...

**Purpose**: The Customer Success Specialist supports our customer’s daily operations, delivering all relevant services to the customer from product ordering till collection of cash. The Customer Success Specialist owns contract management, pricing, ordering, delivery, invoicing and cash collection process. This role makes sure Customers find it easy to do...

Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Chat Representative for our travel company. You will be responsible for providing exceptional customer service and assistance to our Japanese-speaking customers via chat, ensuring their travel experience is smooth and enjoyable. As a native...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Contract To Hire) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service - George Town ,Penang RM 2,800 - RM3,300 Rotational Shift **Qualifications**: Education background: - Bachelor’s...

**Purpose**: The Customer Success Specialist supports our customer’s daily operations, delivering all relevant services to the customer from product ordering till collection of cash. **Accountabilities**: - Take ownership for the resolution of complaints, feedback and compliments. - Handle transaction queries, self-serve queries and general loyalty...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - Exceeding customer expectation in terms of customer service & accurate information. - Addressing queries, complaints, and recommendations furnished by customers. - Deferring to management in...

Job SummaryThe role of an Administrative & Support Officer in our Business Service Centre is pivotal to the operational efficiency of our contact centre. This position encompasses various administrative tasks and assisting team members.This position requires strong organizational skills, attention to detail, and a commitment to delivering exceptional...

_**Customer Service Representative, Team Leader**_—_**Japanese**_ - Motivate and strategize how the team will meet efficiency, productivity, and consistency targets. - Ability to understand the critical-to-quality (CTQ) parameters that affect the process and work on them. - Perform twice a month check-point on the analyst’s performance using scorecards...

_**Customer Service Representative, Team Leader**_—_**Japanese**_ - Motivate and strategize how the team will meet efficiency, productivity, and consistency targets. - Ability to understand the critical-to-quality (CTQ) parameters that affect the process and work on them. - Perform twice a month check-point on the analyst’s performance using scorecards...

Vacancy: Customer Service - Mandarin Speaker Location: Cyberjaya, Malaysia. **Salary**: Basic RM 4500 Joining Date: 8th April & 15th April Project : Travel Account Shifts: Rotational Shift Head Counts: 15 Education: Diploma or Bachelor's Degree Experience: Min Requirement of 6 month of Customer Service experience **Responsibilities**: - Clarify...

1. Provide field services for commissioning, inspection and maintenance for C’treat RO Water Maker, UV Sterilizer and Deionizer unit in Malaysia and Brunei Waters. 2. To monitor performance of all installed equipment by constantly communicate with customer. 3. To conduct training for C’treat Water Maker, UV Sterilizer and Deionizer unit in Malaysia and...

Job SummaryThe Customer Service Team Lead is responsible for leading a team of customer service representatives. This role requires a high level of emotional intelligence, effective communication skills, and a proven track record of driving results through others.You will be responsible for managing team performance, developing and implementing strategies to...

**Responsibilities** - Handles customer enquiries and complaints - Reports problems, potential crisis and complaint to supervisor for service improvement - Provides advice to Customer Service Representatives (CSR) on handling customer enquiries **Requirements**: - Diploma or Bachelor Degree in any discipline **Salary**: RM3,500.00 - RM4,500.00 per...