L2 Application Support

Responsibilities: - L2 support - Diagnosing issue - Analyzing issue - Performing in-depth troubleshooting - Coordinating with business users and development teams and vendors - Ensure timely resolution of production system problems - Incident Management - Escalation management - Documentation - programming language - SQL Queries, Oracle/MySQL/SQL Server...

L1 / L2 Production Support (Unix shell scripting, Sql)Experience in Unix commands, SQL queriesRecent experience in working with Java J2EE applications will be additional advantageExperience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Unix, SQLKnowledge of web applications, batch jobs, JBOSS,...

Job Details:Work Location: Kuala LumpurContract Duration: 12 monthsWorking Hours: L1 (shift hours), L2 (8.45am - 5.45pm)Offered Salary: RM 6,000 (Level 1), RM 9,000 (Level 2)Job Responsibilities1. Application Operations SupportProvide daily operational support for business applications, ensuring smooth execution of Incident, Problem, Request, and Change...

**Job Title**: L2 Application Support Analyst - AML **Job Summary**: **Key Responsibilities**: - Provide L2 support for AML platforms such as **Actimize, SAS AML, Oracle Mantas, NICE, or FircoSoft**, including incident resolution and root cause analysis. - Monitor batch jobs, integrations, and alerts related to AML workflows and escalate issues as...

Position Title: Technical Support Expert – L2 (App Support)Reporting to : Technical Support ManagerLocation: GTOWER, KLCCTeam : Technical Support (APAC, ANZ, EMEA and US support)Our client: IT solutions Provider, MNC with presence in over 116 countriesResponsibilities:Ability to keep Customer at the forefront of all requests and advocate for the Customer's...

L2 APPLICATION SUPPORT - OPEN TO LOCAL MALAYSIAN AND EXPATRIATES LOCALLY AVAILABLE WITH NOTICE PERIOD LESS THAN 30 DAYS. - 7+ years of experience in enterprise software development / support - Ability to narrow down the issue - Ability to draft RCA for key incidents, publish support metrics on a monthly basis - Experience in middleware or host communication...

Application Maintenance/Production Support L2 Support Junior L2 (3-5 years) Platform/Product: Mainframe Server/Database: Oracle/MSSQL/MYSQL Language: SQL & Shell Scripting OS: Unix/Linux Others: Mandatory: - Experienced working in L2 support - Willing to work 24x7 on-call support - Experience in supporting mainframe with carlink experience" Pay: RM6,000.00 -...

**L2 Application Support Specialist - DevOps & Treasury** **Competencies and Skills** - University Bachelor's Degree or Professional Qualification Computer Science / Information Technology or its equivalent - Minimum 5 years of experience in production support with hands-on programming experience. **Job Specification** **Technical/Functional Skills** -...

• Ability to keep Customer at the forefront of all requests and advocate for the Customer's needs at all times.• Ability to understand varied and complex product configurations and support customers through various means of communication including email, phone, chat, forums and social media.• Identify, resolve or manage the resolution of system...

Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). Working on the life-cycle of help desk incidents. Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. Assigning the ticket to L3 support if necessary, otherwise, fixing...