Customer Service Executive

5 days ago

Johor Bahru, Malaysia Talreso Consultancy & Advisory Full time

**ROLE**: Customer Service Executive

**PROJECT**:Grab MY & Grab SG

**INTAKE DATE**:7 May, 14 May & 19 May 2025

**LOCATION**:

- Bandar Medini, Nusa Jaya, a fast-developing city that offers a variety of opportunities
- (FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)

**JOB SCOPE**:

- Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc.

**REQUIREMENTS**:

- Good English communication skills (spoken & written)
- Minimum SPM (BM & SEJARAH must pass)
- Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided
- ID not active under Grab Acc (Rider or Driver)

**SALARY PACKAGE**:

- Basic Salary: RM1,900 - RM2,100
- KPI/Attendance allowance: up to RM400
- Shift Allowance: up to RM300

**Salary**: Up to RM 2,600 - RM2,800 per month (including allowances)

**WORKING HOURS**:

- Rotational shift 24/7
- 9 hours working a day (inclusive of 1 hour break)
- 6 working days a week with 1 day off (depending on scheduled shifts)

**JOB TYPE**:

- Contract (24 months)
- Training provided (1 month)

**Job Type**: Contract
Contract length: 24 months

Pay: RM2,000.00 - RM2,800.00 per month

Schedule:

- Rotational shift

**Language**:

- Bahasa (preferred)

Work Location: In person

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