Current jobs related to Service Advisor - Nilai - Global Amity Nilai Sdn Bhd
-
Service Manager
18 hours ago
Nilai, Malaysia LHM ONE STOP CAR SERVICE CENTRE (M) SDN. BHD Full time**Position: Service Manager (E-MAS Division)** **Job Scope / Responsibilities**: Daily Operations Management: - Oversee daily operations of the E-MAS service center, including vehicle intake, service scheduling, and timely job completion. - Ensure smooth workflow in the workshop and meet productivity and efficiency targets. **Customer Service**: - Handle...
-
Sales Advisor
2 days ago
Nilai, Malaysia LHM AUTO SDN. BHD. Full time**Dealer**: LHM Auto Sdn. Bhd. An authorised 4S dealership - Mazda, Kia, Xpeng. We're looking for an enthusiastic and driven individual to join us as Sales Advisor. In this role, you'll promote and sell Mazda, Kia, and Xpeng vehicles, deliver exceptional customer service, and meet sales goals. **Responsibilities**: - Engage with customers, understand...
-
Beauty Advisor
4 days ago
Nilai, Malaysia Euphoria Cosmetics Malaysia Full timeJob Title**:Beauty Advisor ( Sales )** **Immediate Hiring !** Location**:Sepang, Putrajaya, Damansara Utama, Nilai !** **Benefits**: - Career Advancement - Training and Development - Opportunities for Travel - High Commission service. **Key Responsibilities**: - Promote and sell beauty products to customers - Build and maintain strong relationships...
-
Beauty Advisor
2 weeks ago
Nilai, Malaysia Pharmacore (Paragon Corp MY) Full timeAssist customers in selecting beauty products based on their needs and preferences, providing personalized recommendations and product education. - Maintain product inventory and visual presentation standards on the sales floor, ensuring a clean and inviting environment. - Process transactions accurately and efficiently using the point-of-sale system, while...
-
Boutique Manager
1 week ago
Nilai, Malaysia HEGIRA SDN BHD Full time**JOB APPLICATION AS BOUTIQUE ADVISOR;** **1. Boutique Advisor Responsibilities**: - Ensuring that product shelves are well-arranged and adequately stocked with products. - Handling all discounts, price changes, and customer returns accordingly. - Maintaining an in-depth knowledge of store products to provide suitable recommendations to customers as...
-
Sales Advisor
1 week ago
Kampung Baharu Nilai, Negeri Sembilan, Malaysia LHM ONE STOP CAR SERVICE CENTRE (M) SDN. BHD ( PROTON E-MAS) Full timeDealer:Proton LHM EVOLVE Sdn. Bhd. – E-MAS NilaiJob Description:We're looking for a passionate and driven individual to join our team as a Sales Advisor. You'll be responsible for promoting and selling PROTON E-MAS vehicles, delivering a top-notch customer experience, and hitting sales targets.Job Responsibilities:Engage with customers, understand their...
-
Service Advisor
2 weeks ago
Nilai, Malaysia Global Amity Nilai Sdn Bhd Full time**Job Functions** - Establish and maintain a professional working relationship with the customer and earn their respect and loyalty - To ensure that customers are always offered a refreshment - To proactively make pre-bookings by calling customers likely to require servicing to make sure workshop is neither over nor underutilized on any given day - To always...
-
Claim Inspector
2 days ago
Nilai, Malaysia LHM ONE STOP CAR SERVICE CENTRE (M) SDN. BHD Full timeThe Claim Estimator is responsible for assessing vehicle damages, preparing accurate repair cost estimates, and handling insurance and warranty claims. This role ensures smooth communication between customers, insurance providers, and internal departments while maintaining a high standard of documentation, customer service, and compliance with Proton...
-
sales advisor
2 weeks ago
Kampung Baharu Nilai, Negeri Sembilan, Malaysia MR ABSORBER SEPANG Full timeWe are looking for a customer-oriented Sales Advisor to join our team. The role involves assisting customers with their vehicle service and repair needs, promoting workshop services, and ensuring a smooth customer experience. The ideal candidate is personable, sales-driven, and knowledgeable about automotive services.Key ResponsibilitiesCustomer Service &...
-
Sales Manager
2 days ago
Nilai, Malaysia LHM ONE STOP CAR SERVICE CENTRE (M) SDN. BHD Full timeThe Sales Manager for Proton E-Mas is responsible for leading and managing the electric vehicle (EV) sales team, ensuring the achievement of sales targets, customer satisfaction, and effective market penetration. This role demands strategic thinking, strong leadership, and an in-depth understanding of the EV market and customer behavior. **Key...
Service Advisor
3 weeks ago
**Job Functions**
- Establish and maintain a professional working relationship with the customer and earn their respect and loyalty
- To ensure that customers are always offered a refreshment
- To proactively make pre-bookings by calling customers likely to require servicing to make sure workshop is neither over nor underutilized on any given day
- To always check if the vehicle in question has any outstanding field actions/service actions and if so communicate with the technical team and parts team to ensure they are ready to attend to the matter upon its arrival
- To record ANY instances of a customer’s vehicle returning with the same complaint as was previously repaired and returned to the customer COME BACK JOB
- To communicate bookings pipeline with the Service Manager and Job and Warranty Administrator
- To communicate bookings with the parts department to allow them to do ‘parts pre picking’ for all bookings
- To remind customers a day before their booking to reduce No Show Rate
- To receive customers courteously and professionally and communicate effectively with them towards understanding accurately determine their needs/concerns/service requests
- Inspecting the vehicle and utilizing Honda Global Amity processes and completing all documents as required
- To accurately/comprehensively document the information gathered from the discussion with the customer and communicate it to the technical team so that they can make the necessary technical decisions
- Communicate with the technical staff to understand the technical issue/diagnosis and recommend corrective actions
- Communicate the recommended course of action with the customer in terms that they can understand
- Give a detailed and itemized repair estimation/quotation itemize and an estimated time required to complete the recommended repair
- To obtain a signature for the approval on the RO, Vehicle Checklist and give the customer the Vehicle Collection Slip Number before proceeding with the repair.
- Communicate with the technical team to monitor progress to ensure the job is completed on time and returned to the customer when promised
- If additional time is required to complete to communicate the customer and keep them updated with any developments or issues
- To make sure the vehicle is NEVER returned to the customer before the appropriate Quality checking has been done (either the Service Manager or alternative technical staff approved by the Service Manager)
- To make sure the vehicle is ALWAYS returned clean and to carefully check cleanliness before returning
- To make sure that full payment is received PRIOR to returning the vehicle to the customer (the only exception being customers with approved accounts or with the approval of the Branch Manager/SISMA Auto Director)
- To handle accident/insurance claims and minimize the administrative burden for the customer
- To up-sell customers, accessories/products, or other value-added services
- To involve the Branch Manager as necessary on problematic cases (customers/vehicles)
- To handle telephone inquiries and assist customers as required
- To carry out customer follow-up (telephone call) after 3 days from the date of repair.
**Job Requirements**
- Minimum a Diploma in Automotive with CGPA: 2.80 and above
- Possess basic reading and writing skills in English & Malay
- Possess basic computer skills
- Possess a valid class D driving license
**Job Types**: Full-time, Contract
**Salary**: From RM1,780.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
