Customer Service Assistant

2 weeks ago


Johor Bahru, Malaysia Forward Freight Services Sdn Bhd Full time

Job Requirements:

- Minimum SPM
- Good computer skills - Microsoft Office (Excel, Word, PowerPoint)
- Able to converse in English and Bahasa Malaysia
- Self-motivated, resourceful, resilient, independent and team player
- Able to work under pressure and long hours even on weekend or public holiday

Job Descriptions:

- Follow up import container after EDO release and check ETA vessel on container delivery status
- Container arrangement with haulage (ROT) / truck out (truck out memo) / pre advice / pre gate out port system
- Arrange truck/advice truck details to customer and follow up truck pickup and delivery
- Build and maintain a solid working relationship with customers and transporters
- Ensure all shipping/transportation activities comply with legal statutory
- Complete billing in Sysmagic system and courier documents to customer
- Prepare and update the Daily Custom Clearance Worksheet as per management requirement

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Work Location: In person

Application Deadline: 11/30/2025


  • Customer Service

    1 week ago


    Johor Bahru, Malaysia Customer Connect Malaysia Coway Full time

    _**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...


  • Johor Bahru, Malaysia Elken Service Sdn Bhd Full time

    **Responsibilities**: - To resolve customer complaint in a prompt and efficient manner. - To liaise with relevant departments in solving problem in an effective & timely manner. - To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. - To monitor on the status of Customer Feedback Form (CFF ) raised. - To...


  • Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

    **Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

  • Customer Service

    1 week ago


    Johor Bahru, Malaysia Nanmar Motor Service Sdn Bhd Full time

    As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Customer Service Internship** **Responsibility** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for...


  • Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

    **_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...


  • Johor Bahru, Malaysia Constamarie Logistics Sdn Bhd Full time

    _**Job Description**_ - Assist in handling customer inquiries and provide timely updates on shipment status. - Support in resolving minor customer complaints under supervision. - Maintain professional communication with clients, carriers, and internal teams. - Enter and update customer orders accurately in the logistics system. - Ensure documents comply...