Front Office Assistant
1 week ago
Responsibilities:
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
- Organizing travel by booking accommodations and reservations needs as required
- To handle guests check in and out, registering, assigning room, obtaining information and signature,issuing room key, inquiries and all related matters according to the standards procedure
- Performing basic clerical and administrative duties
- Keep update about room rates, packages, discount and promotions
- Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events
Requirements and Qualifications:
- Certificate/ Diploma in Hospitality Management
- Minimum less than 1 year experience
- Willing to work shift, extra hour, night shift, during public holiday, weekend etc
- Have a pleasant smile, friendly personality and good telephone etiquette
- Able to work independently and in a work team with minimum supervision
**Job Types**: Full-time, Contract, New-Grad
Contract length: 24 months
Pay: RM1,800.00 - RM2,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Meal provided
- Parental leave
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
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