Customer Success Specialist

**Job description**: - To ensure total customer satisfaction and customer success - To provide first level support to the local and overseas customers - To be the main communication channel with customers - To perform product testing and evaluation from the customer's perspective - To keep track and follow up on all open issues with development teams. - To...

Kelayakan: 1. Calon mesti mempunyai sekurang-kurangnya Peringkat Sekolah Rendah/Menengah/ SPM/ "O", Diploma/Sarjana dalam apa jua bidang. 2. Sekurang-kurangnya 1 Tahun pengalaman bekerja dalam bidang berkaitan. 3. Mahir Bahasa Melayu dan Bahasa Inggeris. 4. Mempunyai pengalaman dalam bidang khidmat pelanggan. 5. Mempunyai kemahiran komunikasi yang sangat...

Job Posting Purpose: **Responsibilities**: - Collaborate with the customer relationship team to provide timely and personalized responses, ensuring customer satisfaction and loyalty. - Contribute to the development and implementation of customer engagement strategies to enhance overall customer experience. - Support customer retention initiatives by...

**Overview**: **Salary**: 3,000 MYR ~ 3,500 MYR**Industry**: Trading FirmPOSITION DESCRIPTION 1. End to end in-depth understanding on business unit processes in managing inventory through the supply chain process. 2. Well-developed analytical capabilities, identifying trends and insights through the interrogation of large data sets and complex information...

nurse assistant KPJ Penang Specialist Hospital fondly known as KPJ Penang is the 19th hospital under the flagship of KPJ Healthcare Berhad, which is owned and managed by Johor Corporation and is the leading group of healthcare provider in Malaysia with more than 30 years experience. By virtue of this symbolic partnership and cohesive network of specialists,...

nurse KPJ Penang Specialist Hospital fondly known as KPJ Penang is the 19th hospital under the flagship of KPJ Healthcare Berhad, which is owned and managed by Johor Corporation and is the leading group of healthcare provider in Malaysia with more than 30 years experience. By virtue of this symbolic partnership and cohesive network of specialists, the KPJ...

**Job Title**: Customer Service Logistics Specialist** **Job Type**: Full Time** **Work Mode**: On-site** **Location**: Penang, Malaysia** **Minimum Qualification**: Bachelor's degree** **Years of Working Experience**: 1-3 years** **Salary Range**: RM 2500 to RM 3500** **Key Responsibilities**: - Provide excellent customer service support through...

**Responsibles**: - Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). - Monitor shipments for timely delivery. - Communicate with internal and external parties about customer deliveries. - Collaborate with the customer relationship team for personalized responses, ensuring satisfaction...

**Job Purpose**: - As a presales consultant, you will work with sales, product and service teams from concept to deal closure, providing expertise for successfully sizing, deploying and maintenance of end to end Advanced Solution products to partner and their customers with focus on cloud, hybrid cloud and security. *** **Responsibilities**: - Conduct...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

Job descriptions: - Assist clients in fulfilment of their transaction or servicing requests via the telephone - Achieve first call resolution in all client interactions, where possible - Promote the use of automated channels and its benefits to clients - Leverage on continuous improvement journey by proposing & giving suggestions /recommendations on...

Handling customer's complaints. - Prepare quotation for customers. - Process orders for timely production. - Follow up with customer for new project and orders. - Obtain customers feedback on pricing, quality and services. - Update and communicate the status of new product development. - Gather market and product info from customers and report to...

HANDLING EXISTING CUSTOMER FOR THE PAST 6 MONTHS - UPDATING STATUS OF ITEM - HANDLING CUSTOMER FEEDBACK - CALL & FOLLOW UP WITH CUSTOMER JOB REQUIREMENT - Fluent English & Bahasa Melayu. - Atleast below 30 years old. - Have experience in customer service & sales will be advantage. **Salary**: RM1,800.00 - RM2,400.00 per month Schedule: - Monday to...

HANDLING EXISTING CUSTOMER FOR THE PAST 6 MONTHS - UPDATING STATUS OF ITEM - HANDLING CUSTOMER FEEDBACK - CALL & FOLLOW UP WITH CUSTOMER JOB REQUIREMENT - Fluent English & Bahasa Melayu. - Atleast below 30 years old. - Have experience in customer service & sales will be advantage. **Salary**: RM1,800.00 - RM2,400.00 per month Schedule: - Monday to...

**Job Scope** - Issue quotation to customer - Issue invoice - Planning schedule for dispatcher **Requirements**: - Minimum SPM **Salary Package** - Basic : RM 1,550.00 - Allowance : RM 200.00 **Vacancy available at Bukit Mertajam (Penang)** **Salary**: RM1,550.00 - RM2,000.00 per month Schedule: - Monday to Friday Ability to commute/relocate: -...

**Responsibilities**: To handle full set of Accounts with month end closing and to produce monthly revenue projection reports To make financial statements, Ledger, inter-company and suppliers’ payment reconciliations Debtor and creditor management including invoicing customers and monitoring payments to suppliers, consultants and preparing debtors aging...

**Job description** - **Customer Service Representative**_ **Samsung Authorized Service Center** (One Mobile Care SDN BHD) The Garden Mall, Mid Valley City, KL **Responsibility**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to...

_**Job description**_ **Customer Service Representative** LOW YAT, BUKIT BINTANG,KL **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **Requirement**: - Minimum SPM - Speak Malay and English Willing to learn & start from below - Availability to work shift hours, including weekends...

Assist Customer Experience Representatives in managing their day-to-day activities and operations. Maintain and further develop quality relationships with existing customers and warehouses. Schedule or reschedule pickup and delivery appointments. Provide necessary information to internal departments in order to meet service parameters required by the...

**Decision accountabilities** - Responsible for updating stores on time and accurately. This is not only for the original ETA of truck arrival but on all subsequent revised ETA’s if trucks are delayed for any reasons. - Follow up and work with the JMS Team in transport to get the latest update on truck statuses and dive in to check independently if...