Sales Specialist
1 week ago
**Strategic Roles**
To drive sales ensuring to maximise all interactions with customers, focusing on Product consumer products. Proactively manage, assist and deliver the Best-in-class Customer Experience in Outlet
**Key Duties and Responsibilities**
Sales: Increase focus on sales and take advantage of all interactions with customer by proposing technology-centric offerings and solutions to customers. (80%)
- Friendly consultative selling
- Proactively upsell and cross-sell during support/service conversations
- Going to the customer both in store and outside
- Be up to date on competitor offering, generate insights, trends and market intelligence.
- To proactively engage & educate customers by showcasing smart technology and solutions.
- To recommend and advise customers on best product selection to meet customers’ needs
- To engage in active interaction with customers on devices and technologies
- To proactively guide virtual/ digital/kiosk information about technology/devices
- To teach customers about and how to leverage technology for home & business
- To educate and inspire customers to explore, experience and adopt more technology offerings to enhance their lives.
- Growth hacking - to explore workarounds and innovative ways to improve day-to-day sales.
**REQUIREMENTS**
- Working Days: Rotational Days
- Operation Hours: 9:30 AM - 10:30PM (2 Point Entry)
- Location: Suria KLCC
- Education: minimum SPM with 3years Experience (Related in Sales, CS, Retails Sales, Mass Communication, Act)
**Diploma or Bachelor’s Degree in any field is an added advantage
**Job Type**: Contract
Contract length: 12 months
**Salary**: RM2,500.00 - RM3,600.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Sales, retail sales, CS, mess communication: 3 years (preferred)
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