Workday Functional Lead

15 hours ago

Kuala Lumpur, Malaysia Prudential plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:
Key Responsibilities:

- Module Ownership & Strategy
- Lead the end-to-end implementation and configuration of Workday Learning.
- Define and execute the roadmap for Workday Learning in alignment with organizational goals.
- Serve as the primary point of contact for all Workday Learning-related initiatives.
- Stakeholder Collaboration
- Partner with HR, Talent Development, Learning, and IT teams to gather requirements and translate them into system solutions.
- Facilitate workshops and training sessions for stakeholders and end-users.
- System Configuration & Optimization
- Configure learning campaigns, courses, programs, and certifications within Workday.
- Manage content providers and integrations (e.g., LinkedIn Learning, Skillsoft).
- Monitor system performance and user engagement, recommending improvements.
- Governance & Compliance
- Ensure data integrity, security, and compliance with internal policies and external regulations.
- Maintain documentation for processes, configurations, and change management.
- Support & Troubleshooting
- Provide Tier 2/3 support for Workday Learning issues.
- Collaborate with Workday support and community to resolve complex issues.

Qualifications:

- Bachelor’s degree in HR, IT, Business Administration, or related field.
- 5+ years of experience in HRIS or Learning Management Systems, with at least 2 years in Workday Learning.
- Strong understanding of Workday architecture and business processes.
- Experience with learning content management, compliance tracking, and reporting.
- Excellent communication, project management, and stakeholder engagement skills.

Preferred Skills:

- Experience with EIBs.
- Familiarity with SCORM, xAPI, and other eLearning standards.

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