Service Desk Analyst

1 week ago

Shah Alam, Malaysia SRKK Consulting Sdn. Bhd. Full time

**Job Summary**:
We are seeking a highly skilled and motivated Security Analyst to join our dynamic team. In this role, you will play a crucial part in ensuring the security and integrity of client organizations’ IT systems and data. You will provide proactive and reactive security services, including monitoring and managing security alerts, conducting vulnerability assessments, responding to incidents, and ensuring compliance with industry standards. You will work closely with client IT teams to identify risks, strengthen security measures, and enhance overall cybersecurity posture.

**Key Responsibilities**:

- **Security Monitoring & Incident Management**: Monitor security systems and analyze security events to identify potential incidents.
- **Incident Response & Forensics**: Manage and lead the response to security incidents, including investigation, containment, and recovery.
- **Policy & Procedure Management**: Maintain and update security policies and procedures to reflect industry standards, regulatory requirements, and best practices.
- **Collaboration & Security Awareness**:Work closely with client IT teams and other departments to enhance security awareness and promote the adoption of best practices.
- **Reporting & Recommendations**: Generate detailed reports on security activities, including incident response, vulnerability assessments, and security performance metrics.

**Job Requirements**:

- Educational Background: Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience).
- In-depth knowledge of cybersecurity principles, practices, and frameworks (e.g., NIST, ISO 27001, CIS).
- Proficient in security tools and technologies such as SIEM (Security Information and Event Management), IDS/IPS (Intrusion Detection/Prevention Systems), endpoint protection solutions, and vulnerability scanning tools.
- Strong analytical skills with the ability to investigate and resolve security incidents.
- Hands-on experience with incident response, forensics, and vulnerability management.
- Ability to effectively communicate complex technical concepts to non-technical staff and stakeholders.
- Fresh Graduate or proven experience (at least 1 years) in cybersecurity and execution, preferably within a dynamic corporate environment.

**Certifications (preferred)**:
CompTIA Security+, CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), or similar cybersecurity certifications.

**Job Types**: Full-time, Fresh graduate

Pay: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Additional leave
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Work from home

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental Pay:

- Overtime pay

Expected Start Date: 02/03/2025

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