Service Desk Analyst
2 days ago
**Job Description**: The Service Analyst role is part of the IT function's Service Management track. You will provide Service Delivery using ITIL methodology best practices, focusing on Incident, Problem, and Knowledge centered support. You will report to the Process Lead, Specialist, and have the opportunity to work remotely. **Main Responsibilities** - Strong customer service skills and the ability to deal all types of customer service requests - Effectively interact with a diverse user base - Learn the following infrastructure support components - PPG standard desktop, tools & utilities - Server operating systems, tools & utilities - IT networks and voice services - IT security and Disaster recovery - Process control and monitoring - Develop effective troubleshooting skills - Good technical knowledge and ability to express complex technical concepts in terms that are understandable to the business - Networks with other PPG Analysts to understand how IT solutions are deployed in other areas to solve business problems. **Qualifications** - A 4 year degree or higher in Information Systems Management, Computer Science, Engineering, Chemistry, a related discipline or equivalent experience - 1-2 years of IT or a related discipline experience - Analytical and conceptual skills - Strong oral and written communication skills - Must have a strong systems and process orientation - Must be comfortable working remotely and lack of face-to-face time with colleagues and managers. **About us**: **PPG: WE PROTECT AND BEAUTIFY THE WORLD** **The PPG Way** Every single day at PPG: **We partner with customers to create mutual value.** **We are "One PPG" to the world.** **We trust our people every day, in every way.** **We make it happen.** **We run it like we own it.** **We do better today than yesterday - everyday.** Benefits will be discussed with you by your recruiter during the hiring process. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. **About us**: PPG: WE PROTECT AND BEAUTIFY THE WORLD The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are “One PPG” to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. Benefits will be discussed with you by your recruiter during the hiring process.
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Malaysia - IT Service Desk Analyst
2 days ago
Shah Alam, Selangor, Malaysia Inchcape Shipping Service Full time 40,000 - 80,000 per yearWho we are?At Inchcape Shipping Services, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our...
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Service Desk Analyst
2 days ago
Shah Alam, Malaysia PPG Full time**The Helpdesk Representative will**: - Identify, research and resolve technical problems - Document, track and monitor problems to ensure timely resolutions for customer - Participants will be able to rely on instructions and pre-established guidelines to help users and will receive on-the-job training, yearly corporate training and individualized training...
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Global Service Desk Analyst
4 days ago
Shah Alam, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time**Key Responsibilities**: - Serve as the primary contact for receiving phone calls and support tickets from employees regarding their IT problems and inquiries. - Provide 1st and 2nd level IT support to diagnose and resolve software and hardware issues, including Microsoft Windows 10 and Microsoft Office 365, laptops, desktops, printers, and mobile...
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Global Service Desk Analyst
4 days ago
Shah Alam, Malaysia Mettler Toledo Full timeAbout Mettler Toledo METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world...
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Service Desk Analyst
1 week ago
Shah Alam, Malaysia SRKK Consulting Sdn. Bhd. Full time**Job Summary**: We are seeking a highly skilled and motivated Security Analyst to join our dynamic team. In this role, you will play a crucial part in ensuring the security and integrity of client organizations’ IT systems and data. You will provide proactive and reactive security services, including monitoring and managing security alerts, conducting...
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Process Analyst
4 days ago
Shah Alam, Malaysia BATERIKU (M) SDN BHD Full time**Job Details**: - Full Time - SHAH ALAM - TECHNOLOGY - DIPLOMA OR BACHELOR'S DEGREE IN IT, BUSINESS ADMINISTRATION, OR RELATED FIELD **About the role?**: Join our team as a Process Analyst to ensure compliance and optimize our processes. **Key Responsibilities**: Perform regular audits of service desk and IT support tickets to verify compliance with SLA...
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Team Leader
4 days ago
Shah Alam, Malaysia Evolt Karting Sdn Bhd Full timeEvery successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication is key for this role; the Team Leader must be able to build and maintain strong relationships with the customer base, providing information about the...
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Front Desk
2 days ago
Shah Alam, Selangor, Malaysia Klinik Menara Full time 24,000 - 30,000 per yearAbout UsKlinik Menara is a general medical clinic located in Seksyen 9, Shah Alam. We are committed to providing personalized and high-quality healthcare services to our patients.We are looking for a friendly and well-presented Front Desk to be the first point of contact at our clinic. The ideal candidate is organized, enjoys working with people, and thrives...
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Admin Assistant Front Desk
2 days ago
Shah Alam, Malaysia JOHAWAKI HOLDINGS SDN BHD Full time**Responsibilities**: **ADMINISTRATIVE SUPPORT**: - Provide administrative assistance to various departments, including scheduling meetings, preparing reports, and organizing documents. - Coordinate office supplies and equipment, maintaining inventory and placing orders when necessary. - Prepare and format documents, presentations, and correspondence. -...
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QC Analyst
2 weeks ago
Shah Alam, Selangor, Malaysia Hospitech Manufacturing Service Sdn Bhd Full time 33,600 per yearJob Summary:The QC Analyst will be responsible for performing routine and non-routine quality control activities, including testing, validation, and monitoring of ETO (Ethylene Oxide) sterilization processes.Job Responsibilities:Develop, execute, and document validation protocols (IQ, OQ, PQ) for sterilization processes.Review, analyse, and interpret test...