Customer Service Coordinator

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

**Job Summary** Responsible for performing administration duties and coordinating daily tasks such as managing front desk operation, daily report, centre inventory, and excellent customer service towards customer. **PRINCIPAL AccountabILITIES** - Attend to customer enquiry and maintain good customer care and services - Answer phone call and assist in front...

Job Summary: Key Responsibilities: 1. Call Handling: - Serve as the first point of contact for customers, addressing inquiries, complaints, and issues. - Engage customers professionally and keep them informed while resolving their concerns. - Escalating to right support team according to priority of the issue 2. Issue Diagnosis: - Ask relevant and...

**Hiring immediately at Bangsar South - " Customer Support Coordinator "** - **Proficiency in using Zendesk or similar CRM tools.**: - **Strong Communication skills**: - **Available to work for Night / Rotational shifts** **Department**: Global Technical Support center **Job Summary**: problem-solving abilities, excellent customer service skills, **and...

**RESPONSIBILITIES**: - Provide accurate information on products, promotions, pricing, delivery, and company policies. - Process customer orders from walk-in and online channels, including order entry, quotations, invoicing, and payment follow-ups. - Coordinate with warehouse, delivery, and internal teams to ensure timely and smooth order fulfilment. -...

**Customer Services & Admin** Working Days: 5 days per week Working Time: 8.00am - 6.00pm / 1pm - 11pm (1 hour break) Location: Jalan Lengkok Abdullah, Bangsar **Job Description**: - Receive emergency and non-emergency calls and record significant information. - Address problems and requests by transmitting information or providing solutions. - Receive...

**Position**: Customer Service **Working Location**: KL Eco City, Bangsar **Salary Range**: RM 2,500 to RM 3,500 **Working Hours**: Monday to Friday (11.00am - 8.30pm) Saturday (11.30am - 4.30pm) **Responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform warehouse duties (receiving and...

**Customer Services / Admin** Working Days: 5 days per week Working Time: 8.00am - 6.00pm / 1pm - 11pm (1 hour break) Location: Jalan Lengkok Abdullah, Bangsar **Job Description**: - Receive emergency and non-emergency calls and record significant information. - Address problems and requests by transmitting information or providing solutions. - Receive...

**Job Highlights** - Specialised in Freight Forwarding & Logistics. - Competitive Salary & Work benefit package. - Less than 3 Mins Walking Distance from LRT Bank Rakyat Bangsar5. - Friendly and Positive Working Environment. **Responsibilities**: - Responsible for coordinating shipments from overseas for air & ocean covering 3 branches. - Coordinates with...

**Position**: Customer Service **Location**: KL Eco City, Bangsar **Salary Range** : RM2,500 - RM 3,500 **Working Hours**: Monday to Friday - 11:00am to 8:30pm (one-hour lunch break) Saturday - 11:30am to 4:30pm **Responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform warehouse duties...