Technical Lead-infrastructure

5 days ago


Kuala Lumpur, Malaysia Netprotect Sdn Bhd Full time

**What You’ll Be Responsible For**
- Lead technical deployments for enterprise customers, including infrastructure, cloud, and cybersecurity solutions
- Plan and execute project rollouts and manage support requests in collaboration with internal team and vendors
- Guide and mentor junior engineers
- Ensure timely delivery and smooth operations for key clients, including regional support (Malaysia, Indonesia, Vietnam)
- Assist in documenting SOPs, escalation paths, and internal support processes
- Provide post-sales implementation and occasional pre-sales technical insights

**What We’re Looking For**
- 5+ years of experience in IT infrastructure or enterprise systems
- Familiar with firewall, proxy, endpoint security (CrowdStrike, Zscaler, Fortinet, etc.)
- Strong troubleshooting and customer-facing communication skills
- Able to work after-hours occasionally (bank upgrades, high-priority customers)
- Self-driven, accountable, and ready to step into a leadership role
- Bonus: Experience managing small teams or mentoring juniors

**Why Join Netprotect?**
- No politics, just performance — we reward loyalty and results
- Work with a boss who backs you up and treats you like family
- Get exposed to regional projects and big-name clients
- Opportunities to grow into management or specialize in cybersecurity
- Real recognition, real bonuses, real career path

Pay: RM5,500.00 - RM6,500.00 per month

Willingness to travel:

- 100% (preferred)

Work Location: In person



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