Customer Service Manager

2 days ago


Klang, Malaysia Shipco Transport Sdn Bhd Full time

Attending to local and overseas customer’s inquiries pertaining to rates
- Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival
- Responsible for bookings preparation and tele
- marketing for local customer cargoes.
- Booking arrangement and follow up container status with carriers of containers.
- Dealing with warehouse over container status (change of vessels/departure date etc).
- Preparation of railing instructions and liaising with warehouse/truckers
- Follow up with shippers of any discrepancy in M3 or packages.
- Ensure all necessary shipping documents are in place within the given time frame
- Coordinate internally with sales and documentation team
- At least 1 Year(s) of working experience in the related field is required for this position.
- Preferably experience specialized in freight forwarding NVOCC industry..

mandarinspeaker#freshgraduate-r-welcome #Bonus#dental#medical#groupinsurancecoverage#healthcheckup#annualdinner#teambuilding#trip

**Job Types**: Full-time, Internship, Fresh graduate
Contract length: 6 months

**Salary**: RM25,000.00 - RM40,000.00 per year

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Klang: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Logistics: 1 year (required)

**Language**:

- Mandarin (preferred)


  • Customer Service

    1 day ago


    Klang, Selangor, Malaysia JUNYAO SALES & SERVICE SDN. BHD. Full time 36,000 - 48,000 per year

    We need a customer service personnel that help to entertain and handle all the related jobs from the customer request. We need the personnel is a fast learner, fast response to all the message & request from the customer, responsibility and good recorder.Besides, the personnel might need to support for some sorting/ on site observation when there is needed....

  • Customer Service

    2 days ago


    Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION - CUSTOMER SERVICE MANAGER LOCATION -BAYU TINGGI, KLANG SALARY - RM 5000-6000 **Responsibilities**: Responsible as the Team Leader in leading & managing customer service team in executing the company’s revenue milestones. Ensure each shipment generates the maximum contribution to the company by keeping constant focus on meeting the...


  • Klang, Selangor, Malaysia Taewoong Global Logistics Sdn Bhd Full time 60,000 - 120,000 per year

    About the role We are seeking an experienced Customer Service Manager to join our dynamic Freight Forwarding team at Taewoong Global Logistics Sdn Bhd in Klang, Selangor. This is a full-time position that will see you playing a pivotal role in delivering exceptional customer service and operational support to our diverse client base.What you'll be...


  • Klang, Selangor, Malaysia CTE group Full time 60,000 - 120,000 per year

    Key ResponsibilitiesLead and supervise the customer service and operations support team.Manage daily transportation arrangements and ensure timely job execution.Handle customer inquiries, feedback, and complaints professionally.Coordinate with internal departments (planning, warehouse, finance) to ensure smooth operations.Monitor job status, performance...


  • Klang, Malaysia Karitha Global Full time

    .Manage the department by supervising and evaluating staff activities. Strategizing and assisting staff with tasks as needed.Liaison with external parties such as Custom on matters pertaining to custom procedure and LMW and MITI on Trade agreement.The process of designing, implementing, and improving customer service. Participate in the development of key...


  • Klang, Malaysia AGENSI PEKERJAAN NS SHUE Full time

    JOB VACANCY POSITION - CUSTOMER SERVICE MANAGER LOCATION - KAMPUNG JAWA, KLANG SALARY- RM 5000-6000 Job Responsibility Provide solutions and initiative and understand customer's need to improve customer experience Ensure high customer satisfaction level to retain customers Monitor and enhance the overall CS team performance Assess and evaluate CS...


  • Klang, Selangor, Malaysia Polymorph Psynergy Full time 40,000 - 80,000 per year

    Since 2005, our client has been a reliable name in the logistics industry, providing end-to-end transportation solutions for importers and exporters. Their commitment to efficiency, reliability, and personalized service ensures every consignment is handled with utmost care—whether by Sea, Road, or Air.Position: Assistant Customer Service ManagerLocation:...


  • Klang, Malaysia People Pathfinders Sdn Bhd Full time

    **The Company** Our client is a shipping line connecting container trades in Southeast Asia, the Middle East, China, India, and Africa. Reporting to the Managing Director, the Customer Service & Documentation Manager will lead a team managing the full scope of customer bookings, export/import documentation, and delivery processes. Ensure high levels of...


  • Klang, Selangor, Malaysia Polymorph Psynergy Full time 5,000 - 5,500 per year

    Since 2005, our client has been a reliable name in the logistics industry, providing end-to-end transportation solutions for importers and exporters. Their commitment to efficiency, reliability, and personalized service ensures every consignment is handled with utmost care—whether by Sea, Road, or Air.Position: Assistant Customer Service ManagerLocation:...

  • Customer Service

    1 week ago


    Klang, Malaysia Trans-Coastal Lines Sdn Bhd Full time

    Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...