Assistant Customer Service Manager

Since 2005, our client has been a reliable name in the logistics industry, providing end-to-end transportation solutions for importers and exporters. Their commitment to efficiency, reliability, and personalized service ensures every consignment is handled with utmost care—whether by Sea, Road, or Air.Position: Assistant Customer Service ManagerLocation:...

Since 2005, our client has been a reliable name in the logistics industry, providing end-to-end transportation solutions for importers and exporters. Their commitment to efficiency, reliability, and personalized service ensures every consignment is handled with utmost care—whether by Sea, Road, or Air.Position: Assistant Customer Service ManagerLocation:...

About the role Are you an enthusiastic and customer-focused individual looking to join a dynamic team in the transportation and logistics industry? Ideal Gemilang Resources Sdn Bhd, a leading fleet management company based in Port Klang, Selangor, is seeking a talented Customer Service Assistant to join our growing organisation. This full-time position will...

We are looking for a Customer Service Assistant who is friendly, confident, and willing to learn. The role involves helping customers with their questions, feedback, or issues through email, social media, or phone. If you enjoy communicating with people and have basic computer skills, this job is a great fit for you.Job DescriptionProvide friendly and...

We are looking for an experienced and proactive Freight Assistant Manager to join our team.Job Responsibilities:Lead and supervise customer service team in freight/logistics operationsHandle and resolve customer inquiries and shipment issues efficientlyLiaise with clients, oversea agents, shipping lines, transporters, and internal departmentsMonitor shipment...

Responsibilities: - To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate...

To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate internally and...

Key ResponsibilitiesHandle customer inquiries promptly and courteously to maintain excellent service standards.Assist the Marketing Team in preparing quotations for potential clients and supporting long-term business partnerships.Obtain and compare competitive rates from various service providers, including LCL, FCL, Conventional, RORO, Air Freight,...

Responsibilities:Greet and assist clients, ensuring they are guided to the correct courts or staff.Handle incoming phone calls and direct enquiries professionally.Schedule appointments and provide basic administrative support to the team.Maintain a clean and organized reception area and shared spaces.Prepare simple documents and reports using Microsoft Word...

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...