Finance Executive

6 days ago

Kuala Lumpur, Malaysia MJ CLEANING SOLUTIONS SDN BHD Full time

**Job Summary**

The Operations Executive in the Public Area Department will oversee the daily cleaning and maintenance operations for public spaces, ensuring cleanliness standards are upheld, schedules are met, and client satisfaction is maintained. This role requires strong leadership, attention to detail, and the ability to manage teams effectively.

**Key Responsibilities**

**1. Operational Management**
- Plan, organize, and oversee daily cleaning operations in public areas.
- Develop and implement cleaning schedules to ensure all areas are consistently clean and presentable.
- Conduct routine inspections to ensure compliance with cleanliness standards and client requirements.

**2. Team Leadership**
- Supervise and guide the cleaning staff, ensuring tasks are completed efficiently and effectively.
- Provide training to team members on cleaning techniques, safety protocols, and customer service.
- Address team challenges and resolve any conflicts within the department.

**3. Client Relations**
- Act as the primary point of contact for clients regarding public area cleaning services.
- Address client complaints and requests promptly and professionally.
- Ensure client satisfaction by maintaining high service standards.

**4. Inventory and Supplies Management**
- Monitor and manage cleaning supplies and equipment.
- Ensure timely procurement of materials to avoid any disruptions in operations.
- Maintain an updated inventory record.

**5. Reporting and Documentation**
- Prepare and submit regular reports on cleaning operations, incidents, and performance metrics.
- Maintain accurate documentation of schedules, employee performance, and client feedback.

**6. Health and Safety Compliance**
- Ensure all cleaning operations adhere to health and safety regulations.
- Conduct regular safety briefings and ensure team members use personal protective equipment (PPE).

**Requirements**:
**1. Education**
- Diploma or Bachelor's degree in Business Administration, Operations Management, or a related field.

**2. Experience**
- At least 2 years of experience in operations or facilities management, preferably in cleaning services.
- Previous experience supervising a team is an advantage.

**3. Skills and Competencies**
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Problem-solving and conflict-resolution skills.
- Ability to work under pressure and manage multiple tasks effectively.

**4. Other Requirements**
- Familiarity with cleaning equipment and products.
- Knowledge of health and safety regulations related to cleaning operations.
- Flexibility to work shifts, weekends, or public holidays as required.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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