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Project Associate HR Services

2 weeks ago

Petaling Jaya, Malaysia DHL Asia Pacific Shared Services Sdn Bhd Full time

'¢ To partner with HR Business Partners to ensure effective communication on HR/Payroll projects related issues. Provide expert and consultative advice to Business Partner on transitioning of new tasks and thereafter, process improvement '¢ To manage the multiple HR/Payroll projects task/deliverables professionally and support the BPO/PM manager in the delivery of the SLAs. '¢ To work closely with Team Manager/s in HRS, performance and account management and BPO to ensure the overall satisfaction of the customers through adherence to the agreed SLAs '¢ To evaluate and identify potential processes for transfer HRS to achieve cost reductions and synergy '¢ To resolve issues with the various HR Business Partners with regards to the delivery of projects and improvement initiatives '¢ To strive as a SME on process improvements/ standardization methodology '¢ To provide guidance to the team members '¢ To enable and support operations to solve problems and improve '¢ To act as SME for one core function/process '¢ To maintain strong relationships with customers and colleagues '¢ To influence decisions / actions through provision of value added inputs '¢ Responsible for creating business analysis for HRS '¢ Contribute to global controlling communities in HR Services '¢ Support global and regional projects, especially calculation and validation of Business Cases, as well as the tracking of progress and risk. Act as Counterpart to HR Services '¢ Complete time-sensitive ad hoc analysis and special tasks '¢ Be able to influence decisions / actions through provision of value added inputs into the organization's business processes '¢ RAMCO HRIS support role '“ Granted the 'œSuper Admin'
- access in RAMCO, provide the HRIS support and be the SPOC to collaborate with RAMCO on system bugs, latest patches and any change requests (post Go-Live). '¢ Support the BPO/PM manager for future HRIS project expansion plan.
DHL Asia Pacific Shared Services is an ACCA, CPA and CIMA approved employer with incredible career opportunities in the field of Finance. We currently serve Finance, HR, BPO, RPA and Network Operations activities for DHL in over 152 countries across the globe and employ 1250 professionals from 17 different nationalities who speak 14 different languages. This makes our office in Petaling Jaya the most international shared services center in Malaysia. At DHL, motivating our people is priority number one because we count on every one of our motivated superstars to deliver great service and drive our 'œInsanely Customer Centric'
- culture. Being ranked among the world's best employers by reputed external organizations such as Great Place to Work and Top Employers Institute is a great acknowledgment of the effort we have invested in making DHL Express a place where our employees can enjoy coming to work, be appreciated for their contribution, develop professionally and realize their full potential. We are part of the Deutsche Post DHL Group that owes its success to the commitment, creativity and expertise of its approximately 550,000 employees around the world. The high level of motivation among our employees can be attributed to a corporate culture founded on openness, trust and mutual respect '“ free from prejudice, discrimination and stereotyping.
Bachelor's or Equivalent